Last updated: 15.6.2026

1. Introduction

These Terms of Service govern the use of the website and services provided by Rivista s.p. ("we", "our", "us").

By placing an order through our website, you agree to these Terms of Service.

2. Services

We provide personalized digital content, including but not limited to:

• personalized children's stories,
• personalized illustrations,
• personalized songs,
• other custom digital creative content.

Each product is created specifically for an individual customer using information provided during the ordering process.

3. Customer Responsibilities

You agree that:

• all information submitted during the order process is accurate and complete;
• you have the right to provide any names, photographs, or other content submitted to us;
• your submitted content does not infringe the rights of any third party.

We are not responsible for errors resulting from inaccurate or incomplete information provided by the customer.

4. Personalized Nature of Products

All products are custom-made and created specifically for each customer.

Because products are personalized, they cannot be resold, reused, or reassigned to another customer.

By placing an order, you acknowledge that the final product will be uniquely created based on the information you provide.

5. AI-Assisted Creation

Products may be created using artificial intelligence tools together with human review, editing, customization, and quality control.

By placing an order, you acknowledge and accept the use of AI-assisted technologies as part of the creative process.

6. Delivery

Products are delivered electronically to the email address provided during checkout.

Delivery times are estimates and may vary depending on order volume and production requirements.

Customers are responsible for providing a valid email address.

7. Intellectual Property

Upon full payment, customers receive a non-exclusive, worldwide, perpetual license to use the delivered product for personal and non-commercial purposes.

Customers may not:

• resell the product;
• sublicense the product;
• use the product commercially without written permission;
• claim ownership of our underlying creative process, templates, systems, or production methods.

8. Creative Interpretation

Our products are creative works.

Due to the creative and subjective nature of personalized stories, illustrations, and songs, differences in personal taste, artistic preference, style, wording, melody, visual appearance, or creative interpretation do not constitute defects and are not grounds for refunds, replacements, or disputes.

9. Limitation of Liability

To the maximum extent permitted by law, our liability shall be limited to the amount paid for the relevant order.

We shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services.

10. Governing Law

These Terms shall be governed by the laws of Slovenia.

Nothing in these Terms limits mandatory consumer rights that may apply under the laws of the customer's country of residence.

11. Contact

Rivista s.p.

Email: hello.storyora@gmail.com