Terms and Conditions

For the sale of digital content to consumers via the Sylvarra Shop.

§ 1 Scope and contracting party

These Terms apply to all contracts for the purchase of digital products concluded between Thomas Markus

Georg LIPP trading under the designation “Sylvarra” (the “Provider”), and consumers (“Customers”) via

www.sylvarra.art or the connected Payhip shop. The version of the Terms available at the time of the order

applies.

§ 2 Subject matter

The products sold are digital contents supplied as downloads (including video files, image files and digital

publications). The specific scope of each product follows from its product description. The content is not

supplied on a tangible medium.

§ 3 Conclusion of contract

The presentation of products is an invitation to place an order. By submitting an order in the shop, the Customer

makes a binding offer. The contract is concluded upon confirmation or upon provision of the download. Orders

are processed via the service provider Payhip.

§ 4 Prices and value added tax

The prices stated at the time of the order apply. The Provider is a small business pursuant to § 6 (1) 27 of the

Austrian VAT Act (UStG); prices therefore do not include Austrian VAT and no VAT is shown separately. For cross-

border sales, the Payhip platform may collect and remit the VAT due in the relevant EU country.

§ 5 Payment

Payment is made using the methods offered during the order process (e.g. credit card via Stripe, PayPal). The

purchase price is due upon conclusion of the contract.

§ 6 Provision / download

After successful payment, the digital content is made available for download (download link or customer

account). Customers are responsible for providing a suitable technical environment to download and open the

files. Any system requirements are stated in the product description where relevant.

§ 7 Rights of use / licence

The Customer acquires a simple, non-transferable right of use for private, non-commercial purposes. This

expressly includes printing purchased image files for the Customer’s own private use.

Without a separate written agreement, the following are not permitted:

• passing on, reselling, lending or making the files publicly available;

• any commercial use, including the resale of prints or merchandise;

• editing the files for the purpose of redistribution, and removing copyright notices or watermarks.

If you intend to offer extended licences for certain products (e.g. commercial use), add them here.

§ 8 Right of withdrawal

Consumers have a statutory right of withdrawal. Details — in particular the early expiry of that right for digital

content — are set out in the separate Right of Withdrawal notice (section 4).

§ 9 Warranty and liability

The statutory warranty provisions apply. The Provider is liable without limitation for intent and gross negligence

and for damage arising from injury to life, body or health. Otherwise, liability for slight negligence is limited to

the foreseeable damage typical for this type of contract, to the extent permitted by law.

§ 10 Consumer arbitration

The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer

arbitration board.

§ 11 Final provisions and language

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory

consumer protection provisions of the Customer’s country of residence remain unaffected. Should any provision

be invalid, the validity of the remaining provisions is unaffected.

Language: these Terms exist in a German and an English version. In the event of discrepancies, the German

version prevails; the English version is provided for information purposes.

Status: 25.07.2026