We currently offer three purchasing methods:

• Payhip: Purchase products directly through our online store.
• Parcel Hub: Purchase older products and individual assets.
• Support Ticket: Purchase newly released products (usually within their first 3–6 months) and exclusive products.

New products generally become available through Parcel Hub after 3–6 months.

Older products and individual assets are available through Parcel Hub.

Newly released products are initially available through Purchase Tickets.

Open a purchase ticket in our Discord server, and our team will assist you with your order.

After approximately 3–6 months, these products usually become available through Parcel Hub.

Exclusive products are handled through Purchase Tickets.

Please open a ticket in our Discord server to inquire about availability and purchasing.

Check the product's description or availability information to see where it can currently be purchased.

If you're unsure, feel free to ask in our Discord server.

TN Tech currently accepts Robux and real-money payments, depending on the purchasing method.

• Payhip: Real-money payments.
• Parcel Hub: Robux payments for older products and assets.
• Purchase Tickets: Robux payments for newly released and exclusive products.

Yes! Robux purchases are available through Parcel Hub and Purchase Tickets.

Newly released products are generally available through Purchase Tickets for their first 3–6 months before moving to Parcel Hub.

Yes! Products listed on our Payhip Store can be purchased using real money.

Product availability may differ between Payhip, Parcel Hub, and Purchase Tickets.

Parcel Hub is our automated purchasing and product access system, allowing customers to purchase older TN Tech products and assets using Robux.

Newly released products usually become available through Parcel Hub after 3–6 months.

Parcel Hub uses a whitelist system to ensure that only approved customers can access and purchase TN Tech products.

To get whitelisted, you must apply through our Discord server using Dyno.

How to apply:

1. Join the TN Tech Discord server.
2. Make sure your Discord account is linked with Dyno.
3. Fill out our Whitelist Application Form.
4. Wait for your application to be reviewed.

Whitelist access is not automatic and is only granted after approval.

Once approved, you can access Parcel Hub and purchase available products using Robux.

You and your authorized developers may work with your purchased products.

Developers must have access to your game's development environment and follow the TN Tech Product Rules.

Staff, moderators, and regular members are not automatically permitted to access products.

Developers are not allowed to save personal copies of TN Tech products to their Roblox Inventory/Toolbox or local PC files.

However, products may be stored in the Roblox Group Inventory of the group where they are being used.

The product license remains with the original purchaser.

If the purchaser leaves the group or development team, the product must be removed from the group's games and inventory, or a new license must be purchased.

No. The additional Discord server requirements do not apply to Parcel Hub products, Payhip purchases, or customers with the @Whitelisted Customer role.

These requirements only apply to new or non-Parcel Hub products when explicitly stated.

If you need help with a TN Tech purchase, download, or product-specific issue, please open a Support Ticket in our Discord server.

Describe your issue clearly and include screenshots or videos if possible.

Please be patient, as our team members have responsibilities outside TN Tech.

If you discover a bug in a TN Tech product, please report it in our Discord #bugs forum.

Before posting, check whether the issue has already been reported. Include a clear description, screenshots, or videos to help us investigate.

For urgent or purchase-related problems, please open a Support Ticket instead.

Our Discord #quick-support forum is a place where community members can help each other with Roblox Studio, Blender, scripting, 3D modeling, and other development-related questions.

Before posting, search for existing answers, choose the correct tag, and explain your problem clearly.

Please remember that community answers may not always be accurate. Quick Support is not intended for TN Tech purchase or product-specific issues.

TN Tech products may receive bug fixes, improvements, and other updates.

However, updates are not guaranteed for every product, especially older or discontinued models.

Major changes or new versions may be released as separate products.

Refunds are generally not offered for delivered digital products.

If a product has major issues that cannot be resolved, TN Tech may offer a partial refund of up to 70% or a discount on a future purchase worth the original amount spent.

Each case is reviewed individually. Your statutory consumer rights remain unaffected.

For more information, please read our Product Rules & Refund Policy.

Yes! You can access your previously purchased products depending on where you bought them.

Parcel Hub Purchases

Visit the Parcel Dashboard and navigate to Cockpit → My Licenses.

There, you'll find an overview of your purchased licenses and products across all supported servers.

Payhip Purchases

Visit Payhip and click the person icon in the top-right corner to access your purchased products.

You can also find your product download links in the purchase confirmation emails sent by Payhip.

Still having trouble?

If you cannot find or access your purchase, please open a Support Ticket in our Discord server and provide proof of purchase.

Yes! You may customize your purchased products, including liveries and certain vehicle modifications.

However, some modifications are restricted, especially vehicle conversions and the reuse of protected components.

Please refer to our Product Rules for details.

Yes! You and your authorized developers may create custom liveries for your purchased vehicles.

Sharing the original vehicle files with unauthorized third parties is prohibited. External livery development must follow our Product Rules.

Yes! You may convert vehicles into versions that TN Tech does not currently sell or have in active development.

If a version already exists or has been announced as being in development, please wait for its official release.

Created a high-quality conversion? Open a Support Ticket! TN Tech may offer Robux or a discount on your next purchase in exchange for your work.

Authorized developers may access and work with your products within your group's development environment.

However, saving personal copies to their PCs or Roblox Inventory/Toolbox is prohibited.

Products may be stored in the Roblox Group Inventory of the group where they are used.

Generally, no. Reusing vehicle parts, A-Chassis components, or Mesh Deformation systems in other vehicles is restricted.

Certain exceptions may be approved by TN Tech. Please open a Support Ticket before reusing protected components.

No. Reselling, redistributing, or transferring TN Tech products or licenses to other users is prohibited.

Licenses remain tied to the original purchaser.

If the purchaser leaves a development team, the group must remove the product or purchase a new license.

You may use your purchased products in your own authorized projects, provided you remain the license holder and follow the Product Rules.

For community games that allow players to insert their own purchased vehicles, only approved games are permitted.

Currently approved games include:

• Transport Simulator 2026
• Fastnet

Other community games may apply for whitelisting through a Support Ticket.

For more information, please read our Product Rules.

TN Tech primarily focuses on developing and releasing its own products.

Custom commissions are not generally offered. Any exceptions are handled individually and depend on our team's availability.

Please do not repeatedly contact developers regarding private commissions.

Of course! We welcome suggestions for new buses, features, and improvements.

You can share your ideas through the appropriate channels in our Discord server.

Please understand that suggestions do not guarantee development or release.

You can apply for a partnership through our official Partnership Application Form.

All applications are reviewed individually based on your project, its quality, and the potential benefits for both sides.

Please note that submitting an application does not guarantee acceptance.

Team applications depend on whether we are currently looking for new developers.

Any available positions or application opportunities will be announced through our Discord server.

Please avoid contacting individual developers repeatedly to request a position.

Upcoming products, development previews, and release announcements are shared through our Discord server.

Please keep in mind that development plans and release dates may change.

Not every previewed product is guaranteed to be released.

TN Tech does not generally provide free products upon request.

Our products require significant development time and effort, and purchases help support future projects.

Occasional giveaways, promotions, or special exceptions may be announced through our official channels.

Violating TN Tech's Product Rules or Discord Server Rules may result in consequences depending on the severity of the violation.

Possible consequences include:

• Warnings or Discord Restrictions: Depending on the violation, you may receive a warning, timeout, or ban.
• Purchase Ban: Temporary or permanent restrictions on purchasing TN Tech products.
• Whitelist Removal: Your Parcel Hub whitelist access may be revoked.
• Whitelist Application Ban: You may be temporarily or permanently prohibited from applying for whitelisting again.

Serious or repeated violations may result in multiple restrictions at once.

All consequences and restriction durations are reviewed individually based on the severity of the violation.

You can Appeal Bans here: https://dyno.gg/form/58d74d78

If your purchasing privileges or whitelist access have been restricted, you may contact TN Tech management through the appropriate Discord support channels to request a review.

Appeals are reviewed individually, and the removal or reduction of restrictions is not guaranteed.