Privacy Policy

Your privacy is important to us. It is

This privacy policy is for this website: https://payhip.com/TheBrightestPathwayBooks and is served by The Brightest Pathway Books (a trading name of The Brightest Pathway Company Limited) and governs the privacy of its users who choose to use it. 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website, and website owners. Furthermore, the way this website processes, stores, and protects user data and information will also be detailed within this policy.

Brightest Pathway Books

Last updated: May 2026

Brightest Pathway Books (a trading name) (“we”, "us", and “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase products, or contact us.

1. Who We Are

The Brightest Pathway Company Limited. United Kingdom. Company Registration Number 17021798 (trading as The Brightest Pathway Books). 

Registered address: Office 17355, 182-184 High Street North, East Ham, London E6 2JA United Kingdom

Email: bpathwaybooks@gmail.com

Company number: 17021798

For the purposes of data protection law, we are the “data controller” of your personal data.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

A. Identity & Contact Data

• Name
• Billing address
• Delivery address
• Email address
• Telephone number

B. Transaction Data

• Order details
• Payment information (processed securely via third-party providers)
• Purchase history

C. Account Data (if applicable)

• Username
• Login credentials

D. Technical Data

• IP address
• Browser type
• Device type
• Website usage data

E. Marketing Preferences

• Email subscription preferences
• Communication choices

We do not knowingly collect data from children under 13 without parental consent.

3. How We Collect Your Data

We collect personal data when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact us by email
• Browse our website (via cookies and analytics tools)

4. How We Use Your Personal Data

We use your data to:

• Process and fulfil orders
• Deliver physical and digital products
• Provide customer support
• Process refunds and cancellations
• Send order confirmations and service communications
• Improve our website and services
• Send marketing communications (only where you have opted in)

5. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

Contract

To process your orders and deliver purchased goods.

Legal Obligation

To comply with tax, accounting, and consumer protection laws.

Legitimate Interests

To operate and improve our business and prevent fraud.

Consent

For email marketing and certain cookies (you may withdraw consent at any time).

6. Payment Processing

We do not store full payment card details.

Payments are processed securely through third-party payment providers (e.g., Shopify Payments, Stripe, PayPal). These providers process data in accordance with their own privacy policies and security standards.

7. Digital Downloads & Accounts

If you purchase digital products:

• Your order history may be stored to allow access to downloads
• Download access logs may be retained for security and licence enforcement

8. Sharing Your Data

We only share personal data where necessary, including with:

• Payment processors
• Delivery and courier services
• Website hosting providers
• IT and technical support providers
• Professional advisers (e.g., accountants)

We do not sell your personal data.

9. International Transfers

If you are located outside the UK, your data may be transferred to and processed in the UK.

Where personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions
• Standard contractual clauses

10. Data Retention

We retain personal data only as long as necessary, including:

• Order records: up to 6 years (for tax and accounting purposes)
• Marketing data: until you withdraw consent
• Customer service correspondence: as reasonably required

11. Your Data Protection Rights

If you are in the UK or EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time (for marketing)

To exercise these rights, please contact us at [Ibpathwaybooks@gmail.com].

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.

12. Marketing Communications

We will only send marketing emails if:

• You have opted in; or
• You are an existing customer, and we are permitted to do so under applicable law.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

13. Cookies

Our website uses cookies and similar technologies to:

• Enable website functionality
• Analyse website traffic
• Improve user experience

You can manage cookie preferences through your browser settings or our cookie banner.

A separate cookie policy may provide further details.

14. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

• SSL encryption
• Secure payment gateways
• Restricted access controls
• Regular software updates

However, no online system can be guaranteed 100% secure.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Brightest Pathway Books

Email: [bpathwaybooks@gmail.com]

Address: [Office 17355, 182-184 High Street North, Eastham, London E6 2JA]

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user's experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer/device.

Cookies are small files saved to the user's computer's hard drive that track, save, and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website to their computers' hard drives, they should take necessary steps within their web browsers' security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website but will not store, save, or collect personal information. You can read Google's privacy policy here for further information [https://policies.google.com/privacy].

Other cookies may be stored on your computer's hard drive by external vendors when this website uses referral programmes, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected.

Cookie Policy

The Brightest Pathway Books

Last updated: [Insert Date]

This Cookie Policy explains how Brightest Pathway Books (“we”, "us", or “our”) uses cookies and similar technologies on our website.

It should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website.

They help websites function properly, improve user experience, and provide analytical information.

2. Types of Cookies We Use

We may use the following categories of cookies:

A. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable:

• Shopping cart functionality
• Secure checkout
• Account login
• Fraud prevention

These cookies do not require consent.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as:

• Pages visited
• Time spent on site
• Traffic sources

We may use services such as the following:

• Google Analytics

These cookies are only placed with your consent.

C. Functionality Cookies

These cookies allow the website to remember choices you make, such as:

• Language preferences
• Saved cart details
• Login information

These may require consent depending on configuration.

D. Marketing & Advertising Cookies

If used, these cookies help deliver relevant advertisements and measure marketing effectiveness.

Examples may include:

• Meta Platforms (Facebook Pixel)
• Google Ads tracking tools

These cookies are only placed with your explicit consent.

3. How We Obtain Consent

When you first visit our website, you will see a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences

Non-essential cookies are not placed unless you consent.

You may withdraw or change your consent at any time by adjusting your cookie settings.

4. How Long Cookies Are Stored

Cookies may be:

• Session cookies (deleted when you close your browser), or
• Persistent cookies (remain for a set period or until deleted)

Retention periods vary depending on the type of cookie.

5. Managing Cookies

You can manage or delete cookies through:

• Your browser settings
• Our cookie preference tool (if available)

Please note that disabling certain cookies may affect website functionality, including checkout and digital downloads.

6. Third-Party Cookies

Some cookies may be placed by third-party service providers who assist us with:

• Payment processing
• Website analytics
• Email marketing
• Advertising services

These providers operate under their own privacy policies.

7. Changes to This Cookie Policy

We may update this policy from time to time. Changes will be published on this page with an updated revision date.

8. Contact Us

If you have any questions about our use of cookies, please contact:

Brightest Pathway Books

Email: [Insert email address]

Address: [Insert registered address]

Terms and Conditions

FULL TERMS & CONDITIONS

The Brightest Pathway Books

(UK-based online bookseller)

1. About Us

This website is operated by The Brightest Pathway Books (“we”, "us", or “our”). The Brightest Pathway Books is one of the trading names for The Brightest Pathway Company Limited

Registered address: Office 17355, 182 High Street North, 182–184 High Street North, London. E6 2JA, United Kingdom

Email: bpathwaybooks@gmail.com

Company registration number: 17021798

2. Application of These Terms

These Terms & Conditions govern your use of our website and your purchase of products from us.

By placing an order, you confirm that:

• You are at least 18 years old;
• You are legally capable of entering into a binding contract;
• The information you provide is accurate and complete.

If you are a consumer residing in the United Kingdom or European Union, mandatory consumer protections apply as described below.

3. Products

We sell printed books and, where stated, digital publications.

We make every effort to ensure:

• Product descriptions are accurate;
• Prices are correct;
• Images reflect the products as closely as possible.

Minor variations (e.g., print tone, cover shade) may occur.

4. Orders

A contract is formed only when:

• You receive an order confirmation email from us; and
• We have accepted your order.

We reserve the right to refuse or cancel orders if:

• Payment is not authorised;
• There is a pricing error;
• The product is unavailable;
• Fraud is suspected.

If we cancel after payment, a full refund will be issued.

5. Prices and Payment

All prices are displayed in GBP (£) unless otherwise stated.

Prices include VAT where applicable.

Delivery charges are shown at checkout.

Payment must be received before dispatch.

6. Delivery

Estimated delivery times are provided for guidance only.

We are not liable for delays caused by:

• Postal services
• Customs clearance
• Circumstances beyond our reasonable control

Risk transfers to you upon delivery.

7. Right to Cancel (UK & EU Consumers)

If you are a UK consumer, you have rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you are in the UK, your statutory rights regarding faulty goods are protected under the Consumer Rights Act 2015.

EU consumers benefit from equivalent protections under Directive 2011/83/EU and national implementing legislation.

7.1 Cooling-Off Period

You may cancel within 14 calendar days of receiving your goods.

7.2 Refunds

We will refund:

• The full purchase price
• Standard delivery costs

within 14 days of receiving returned goods or proof of return.

You are responsible for return postage unless goods are faulty or incorrect.

7.3 Exceptions

Cancellation does not apply to:

• Personalised books
• Gift cards
• Digital downloads once accessed with consent
• Sealed goods, once unsealed, were not suitable for return

8. Faulty or Damaged Goods

If goods are faulty, damaged, or not as described:

• Contact us promptly;
• We will offer repair, replacement, or refund in accordance with applicable law.

Nothing in these Terms limits your statutory rights.

9. Digital Content

Where digital content is supplied:

• Access may begin immediately after purchase;
• By purchasing and downloading, you consent to immediate performance;
• You acknowledge that this may remove your 14-day cancellation right.

10. Intellectual Property

All content on this website, including:

• Text
• Images
• Book covers
• Logos
• Branding

is the intellectual property of Brightest Pathway Books or its licensors.

You may not reproduce or distribute any content without written permission.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot be excluded under law.

Subject to the above, our liability is limited to the purchase price of the relevant product.

12. Data Protection

We process personal data in accordance with:

• The UK General Data Protection Regulation;
• The Data Protection Act 2018;
• Where applicable, EU GDPR (Regulation (EU) 2016/679).

Please refer to our Privacy Policy for full details.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Consumers residing outside England and Wales may benefit from mandatory protections of their local laws.

Non-Refundable Digital Products Policy (UK/EU Consumers)

By purchasing digital content from us, you expressly request and consent to immediate access/download. You acknowledge that once access or download begins, you will lose your statutory 14-day right to cancel under the Consumer Contracts Regulations 2013 (UK) and the Consumer Rights Directive (EU). Accordingly, all digital product purchases are non-refundable once accessed or downloaded.

We obtain your explicit consent and also your acknowledgement at checkout (via a clear, unticked opt-in confirmation) and retain a record of this consent.

Physical Products & Pre-sale Digital Products:

Your cancellation rights for physical goods and pre-order digital products remain subject to statutory cancellation rights, i.e., continue until delivery or access takes place. (See returns, cancellation & digital content policy).

Digital Content Licence Agreement

The Brightest Pathway Books

This Digital Content Licence Agreement (“Licence”) applies to all digital publications purchased or downloaded from The Brightest Pathway Books website, including e-books, PDFs, digital study materials, and other downloadable content (“Digital Content”).

By purchasing, downloading, or accessing Digital Content, you agree to be bound by this licence.

1. Nature of Licence

When you purchase Digital Content from The Brightest Pathway Books, you are granted the following:

• A personal
• Non-exclusive
• Non-transferable
• Revocable

licence to access and use the Digital Content for your own private, non-commercial use.

You do not acquire ownership of the Digital Content.

All intellectual property rights remain with The Brightest Pathway Books or its licensors.

2. Permitted Use

You may:

• Download the Digital Content to your personal device(s);
• Store and access it for personal reading or study;
• Print a reasonable number of pages for personal use only.

3. Prohibited Use

You must not, without prior written permission:

• Share, forward, distribute, or transmit the Digital Content to others;
• Upload it to file-sharing websites, cloud-sharing services, or public platforms;
• Copy, reproduce, modify, adapt, translate, or create derivative works;
• Sell, rent, sublicense, or commercially exploit the Digital Content;
• Remove or alter copyright notices or branding.

Unauthorised distribution may constitute copyright infringement and may result in legal action.

4. Copyright and Intellectual Property

All Digital Content is protected by UK and international copyright law, including the Copyright, Designs and Patents Act 1988.

All rights are reserved.

Nothing in this Licence transfers ownership of copyright or other intellectual property rights to you.

5. Digital Rights Management

We reserve the right to apply the following:

• Digital watermarking
• Access controls
• Download limits

to protect our intellectual property.

You must not attempt to bypass or disable such protections.

6. No Right to Cancel After Download (UK & EU Consumers)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers normally have a 14-day cooling-off period.

However, for digital content not supplied on a tangible medium:

• If you expressly consent to immediate access or download; and
• You acknowledge that you lose your right to cancel once download begins;

Your 14-day cancellation right will not apply.

By downloading Digital Content immediately after purchase, you confirm this consent and acknowledgement.

7. Faulty Digital Content

If Digital Content is

• Corrupted;
• Inaccessible;
• Not as described;

You may be entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

Please contact us promptly if you experience any issues.

8. Account Security

If Digital Content is accessed via a customer account:

• You are responsible for maintaining the confidentiality of your login details;
• You must notify us of any unauthorised access;
• We may suspend access if misuse is suspected.

9. Termination

We may terminate or suspend your licence without refund if the following occur:

• You materially breach this Licence;
• You engage in unauthorised distribution;
• You misuse the Digital Content.

Upon termination, you must delete all copies of the Digital Content in your possession.

10. Limitation of Liability

To the fullest extent permitted by law:

• Digital Content is provided “as is”;
• We do not guarantee compatibility with all devices or software;
• Our liability is limited to the purchase price of the Digital Content.

Nothing excludes liability that cannot lawfully be excluded.

11. Governing Law

This Licence is governed by the laws of England and Wales.

Consumers outside England and Wales may benefit from mandatory protections of their local consumer laws.

Returns, Cancellations & Digital Content Policy

The Brightest Pathway Books strive very hard to ensure that our customers are 100% satisfied with their orders and with the service that we provide. Our success and objectives, as an online bookshop, depend on our provision of the highest customer service possible. But on rare occasions, not all goes according to plan or to our customers’ expectations. If any issues arise, we will resolve them to your satisfaction, as we are committed to enhancing our reputation and service quality.

By purchasing an item, a buyer acknowledges that he/she has read, understood and accepted our refund and returns policy.

Our policies apply to:

• Physical items (tangible medium): e.g. Printed Items Paperback/Hardback Books/Book Sets/Boxsets
• Digital content: (non-tangible medium); e.g. Digital Downloads (e-Books/PDFs/e-courses Software/digital study materials, and other downloadable content).

This policy applies to customers purchasing from The Brightest Pathway Books website. If you are a consumer in the United Kingdom or European Union, you have statutory cancellation rights as outlined below.

1. Physical Books (Printed Products)

1.1 Your 14-Day Right to Cancel

If you purchase physical books online, you have the right to cancel your order within 14 calendar days without giving a reason.

The cancellation period expires:

• 14 days after you (or someone you nominate) receive the goods; or
• 14 days after receipt of the final item (if delivered separately).

1.2 How to Cancel

To cancel, you must notify us within 14 days of delivery by email or written notice. Please include the following:

• Your name
• Order number
• Date of delivery
• A clear statement that you wish to cancel

1.3 Returns

You must return the goods within 14 days of informing us of cancellation.

• Return postage costs are your responsibility unless the item is faulty, damaged or incorrect.
• Goods must be returned in original condition. i.e., must be in resalable condition.
• We strongly recommend tracked postage, as the return item(s) remains your responsibility until received by us.

IMPORTANT: We may withhold reimbursement until goods are returned or you provide proof of return.

Non-returnable items

• Certain types of items cannot be returned, like
• Custom products (such as special orders or personalised items).
• Gift cards
• Digital content-Digital/Downloads (e-Books/PDFs/e-courses Software/digital study materials, and other downloadable content).

1.4 Refunds

We will refund:

• The full purchase price;
• Standard delivery charges (if applicable);
• Use your original payment method;

within 14 days of receiving the returned goods or proof of return.

Refund requests due to Digital Product Download Issues or Unzipping Problems: 

If you encounter any problems with downloading or unzipping the product, please report them immediately by emailing bpathwaybooks@gmail.com. 

• Claims related to these issues/problems must be submitted within 3 days of the purchase date, or your refund request may be declined.
• Refunds, if applicable, will be processed and only issued upon verification and approval.

Non-refundable items

Please purchase carefully, because unfortunately, we are unable to accept returns or issue refunds for digital content/digital downloads (only in exceptional circumstances, e.g., if the product is defective); therefore, refund requests will NOT be accepted should you decide to change your mind ONCE YOU HAVE DOWNLOADED / ACCESSED THE PRODUCT. Only physical items can be returned in the post; digital content cannot be returned to us once downloaded or accessed.

2. Immediate Digital Downloads (eBooks, PDFs, Digital Resources)

2.1 Loss of 14-Day Cancellation Right

Digital content supplied without a tangible medium is treated differently under UK/EU law. When purchasing an immediately downloadable digital product:

• You will be asked to expressly consent to immediate access, and
• You will acknowledge that you lose your 14-day cancellation right once the download or access begins.

Once a download or access begins with your consent, you will no longer have the right to cancel.

2.2 If You Do Not Access the Download

If you purchase digital content but do not download or access it, your 14-day cancellation right will remain in effect during that period.

2.3 Faulty Digital Content

If digital content is faulty, corrupted, or not as described, you may be entitled to repair, replacement, or a refund in accordance with applicable consumer law.

3. Pre-Sale Digital Products (Pre-Orders)

Some digital products are offered on a pre-order basis and are not available for immediate download.

3.1 Cooling-Off Period for Pre-Sales

Your 14-day cancellation period begins on the date of purchase.

You may cancel within 14 days of purchase unless:

• The release date occurs within that 14-day period, and
• You choose to access the download, and
• You expressly consent to immediate access at that time.

3.2 If Release Occurs After 14 Days

If the release date is more than 14 days after purchase:

• Your cancellation period will have already expired before the download becomes available.

3.3 If Release Occurs Within 14 Days

If the digital product is released within 14 days of purchase:

• You will retain your cancellation right until you access the download.
• If you choose to download during that period, you will be asked to consent to immediate access and acknowledge loss of cancellation rights.

4. Exceptions to the Right to Cancel

The right to cancel does not apply to:

• Personalised or custom-made goods;
• Sealed goods not suitable for return once unsealed.
• Gift cards
• Digital content, once accessed with express consent (as described above).

5. Faulty, Damaged, or Misdescribed Goods

Nothing in this policy affects your statutory rights.

If goods (physical or digital) are faulty, damaged, or not as described, you may be entitled to remedies under applicable consumer protection law.

• Please inspect your order once you receive it and contact us immediately by sending us a message notifying us of your request for a replacement via our contact page in the first instance
• If the item(s) is/are defective or damaged or if you receive the wrong item(s) so that we can evaluate the issue and make it right.

The Brightest Pathway Books will then arrange for a replacement item to be sent to the buyer if a replacement is available. Should a replacement item(s) not be available, then a refund shall be issued upon receipt of the item(s) to be returned, verification, and approval.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

6. International Customers (Outside UK & EU)

If you are purchasing from outside the UK or EU:

• Statutory 14-day cancellation rights may not apply;
• Returns are accepted at our discretion unless goods are faulty or misdescribed.

7. Contact

For cancellations or questions regarding this policy, please contact:

The Brightest Pathway Books

bpathwaybooks@gmail.com

The Brightest Pathway Company, Office 17355, 182-184 High Street North, East Ham, London E6 2JA

Important Information

To start a cancellation/return, you can contact us using the contact page or by sending us an email to bpathwaybooks@gmail.com. Items sent back to us without first requesting a return will not be accepted.

• We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.
• If approved, you’ll be automatically refunded on your original payment method within 14 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund too. 
• If more than 15 business days have passed since we’ve approved your return, please contact us at bpathwaybooks@gmail.com.

For damaged items/exchanges:

Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Disclaimer

The information on this website is intended as an aid to help anyone seeking advice, support, or information in relation to their e-commerce transactional activity. Information contained on this site or other sites mentioned should not be taken as a substitute for professional business, financial, or investment advice. It is the responsibility of each individual to consult qualified business, financial, or investment advisors where needed.

Any product, service, website, organisation, etc., which is mentioned is not an endorsement of that service. It is up to each individual to check whether information given on this website or links from this website are suitable for them. The Brightest Pathway Books accepts no liability for problems arising from data contained on this site or any links to it.

Every effort is made to ensure the accuracy of information given, but we cannot accept any liability for any errors or omissions. If anyone is aware of any errors, changes of numbers, etc., please email us at bpathwaybooks@gmail.com

Anyone using this site and using any functions does so at their own risk. The Brightest Pathway Books accepts no liability for any damage caused to the visitor to the site or their property, computer-based or otherwise, or software or data caused as a result of visiting this site.

Visitors from the site may only download content from the site for their personal use only. Visitors to the site are not permitted to make any changes to information contained on the site without written permission from The Brightest Pathway Books.