1. Digital Products

All products sold by The Empowered Edit are digital products delivered electronically. No physical products will be shipped.

2. Refunds

Due to the digital nature of our products and the ability to access or download them after purchase, we generally do not offer refunds for change of mind once a digital product has been supplied.

This does not exclude or limit any rights customers may have under applicable South African consumer protection legislation.

3. Download or Technical Issues

If you experience difficulty accessing, downloading or opening your purchased files, please contact us. We will make reasonable efforts to resolve the issue or provide replacement access where appropriate.

4. Incorrect or Defective Products

If you receive an incorrect, incomplete or defective digital product, please contact us with your order details and a description of the problem. We will assess the issue and provide an appropriate remedy in accordance with applicable law.

5. Contact Us

For refund enquiries or assistance with your purchase, please email:

hello@theempowerededit.co.za

Please include your order number and the email address used at checkout.

6. Statutory Rights

Nothing in this policy is intended to remove or restrict any rights or remedies available to consumers under applicable South African law.