Digital Products:

The Friendly Ledger sells digital products including spreadsheets interactive tools guides templates and supporting resources

Refund Eligibility:

Because digital products are delivered electronically refunds are generally not available once a purchase has been accessed or downloaded

Duplicate Purchases:

If you accidentally purchase the same product more than once please contact us so we can review the order

Incorrect or Missing Files:

If you receive the wrong file or something is missing from your purchase please contact The Friendly Ledger for support

Technical Issues:

If you are unable to access or open your purchase please contact us so we can help resolve the issue

Product Expectations:

Please review the product description and included files carefully before purchasing to make sure the product meets your needs

Refund Requests:

Any refund request will be reviewed based on the circumstances of the order and applicable consumer protection requirements

Contact Us:

For questions about a purchase refund or product access please contact The Friendly Ledger through the Contact page