Privacy Policy

Last Updated: 05 November 2025

This Privacy Policy explains how Psyche Matterz Pty Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you access our digital products, services, and offers through The North Node Portal and Payhip (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

1. What Information We Collect

We only collect information necessary to deliver and support your purchase.

This may include:

Name
Email Address
Billing Information (processed by third-party payment providers)
Purchase History
Any information you voluntarily submit (ex: customer support emails)

We do not store full credit card or payment data. All payments are securely processed through Payhip and their integrated partners.

2. How We Use Your Information

We use personal information solely to:

deliver the digital products and Services you purchase
send purchase confirmations and access links
provide customer support
send product-related communications (such as updates or instructions)
comply with financial/legal record-keeping requirements

We may also send you optional marketing emails, but only if you consent. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information only with trusted service providers who help us operate our business — such as payment processors, email delivery services, or customer support platforms — and only for the specific purpose of delivering our Services.

4. Data Security

We take commercially reasonable measures to protect your personal data.

However, no method of online transmission is completely secure. We cannot guarantee absolute security of your data once transmitted through third-party systems.

5. Data Retention

We retain your purchase and account information only as long as necessary for:

fulfilling your purchase
providing ongoing access to your digital products
complying with bookkeeping and legal obligations

You may request deletion of non-essential data at any time.

6. Your Rights

Depending on your region, you may have rights including (where applicable):

access to the information we hold about you
request correction of your data
request deletion of your data (unless we are legally required to keep it)
unsubscribe from marketing emails

To exercise any of these rights, email: daniella@oursoulfultravels.com