The Zen Den: Spa & Academy is a calming space dedicated to wellness, beauty & learning. We offer professional treatments in our Nottingham City Centre studio, as well as accredited in-person & online courses through our Academy, so you can expand your skills & knowledge.

We are based within Sonic Barbers in Nottingham City Centre.

We provide a range of spa treatments, including facials, massages, and specialist therapies, as well as in-person & online training courses designed to help you grow both personally, and professionally.

You can book online through our booking site, Square.

Just follow the “Book Now” link on our webpage.

We are open Monday to Friday, 10am-5pm, and Saturdays, 11am-4pm.

Our calendar may differ if there are unforeseen circumstances. Please look at our availability on Square.

We recommend booking in advance to secure your space, but if we have availability we’ll always try to accommodate walk-in’s.

Yes - all new clients will need to complete a consultation form before treatment to make sure the service is safe and tailored to your needs. You can complete the consultation form on arrival to your appointment.

We recommend comfortable clothes and ask that jewellery be removed before treatments where possible. If you’re unsure, don’t worry - we’ll guide you when you arrive.

We kindly ask for at least 48 hours’ notice if you need to reschedule or cancel.

Late cancellations or no-shows will result in a 20% deposit being withheld.

We accept all major debit/credit cards.

Yes - all payments are processed through secure checkout systems, so your details are always protected.

Yes. All courses are CPD Accredited, meaning you receive a recognised certificate upon completion.

This will allow you to gain insurance & begin practising straight away.

Beginner-friendly courses require no previous experience. Advanced courses will list any prerequisites in the course description.

Online courses can be enrolled onto and completed on our webpage. Just follow the instructions for purchasing and accessing your course.

All in-person course bookings are arranged via email. If you are interested in our in-person courses, please email us on hello.thezenden@outlook.com

Online courses include your downloadable manual, downloadable resources, online theory, practical assessments, and your accredited certificate.

In-person courses include

your course manual, assessment paperwork, theory, practical assessments, and your accredited certificate.

Some in-person courses also include a starter kit.

Most courses require one model for your practical assessment. Details will be sent in your confirmation email.

You’ll receive access to your course portal instantly after purchase. Complete the theory, quiz, and upload your practical assessment.

You can resubmit for free. I’ll always give feedback and support to help you pass.

Absolutely. You’ll get lifetime support, plus access to student discounts, model days, and future training opportunities.

We do NOT offer refunds on any of our courses.

Online courses do not require a deposit, but must be paid in-full at the point of purchase.

All in-person courses require a 50% deposit upon booking your place. This secures your training dates, and funds your resources for the course.

All in-person course fees must be paid in-full, 7 days prior to your course start date.

Failure to pay for your in-person course will result in a cancellation and non-refundable deposit.

Yes — all products are handcrafted in small batches for freshness and quality.

Yes, our formulations are designed to be gentle. However, we always recommend a patch test 24 hours before use.

All products are cruelty-free. Many are vegan – the product page will specify this clearly.

Keep your products in a cool, dry place and away from direct sunlight to maintain freshness.

Product shelf life will always be stated clearly on the label.

For hygiene reasons, we can’t accept returns on opened products.

The Skn Den product range is only available in-store at our spa & academy.