🧵 Returns & Refunds
Hey there, fellow Narnian!
Every item in the shop is made and packaged with love, and handmade chaos — but life isn’t perfect (and neither are postal systems), so let’s talk about what happens if something goes sideways.
🚫 No Returns or Exchanges
Due to the handmade and digital nature of the items in this shop, all sales are final — I’m unable to accept returns or exchanges. That said…
🛠 If Something's Gone Sideways…
If your order arrives damaged, or you received the wrong item by mistake (oops!), you’ve got 7 days from delivery to let me know. Just head over to the Contact Us page and fill out the form — I’ll get back to you by email.
You can send me the full details and a photo so I can see what you’re seeing — that helps me help you faster. I’ll always do my best to make it right if the mix-up is on my end.
📦 Order Accuracy Tips
- Please double-check your shipping address before placing your order — once it ships, it’s out of my hands (and into the hands of the Canada Post matrix).
- Take a peek at the listing details and your order form to be sure you’ve selected the right options before you submit.