Effective Date: August 28, 2024

1. Introduction

Thank you for shopping at Avalahcase. This Shipping Policy outlines the terms and conditions related to shipping for orders placed on our website, https://avalahcase.com/. By placing an order, you agree to the following shipping terms.

2. Shipping Methods and Costs

• Domestic Shipping (Within Indonesia): Shipping is free for all orders within Indonesia.
• International Shipping: A flat fee of $3 applies to all international orders.

3. Processing Time

• Order Processing: Orders are typically processed within 1-2 business days. Please allow additional time during peak periods or holidays.
• Shipping Time: Delivery times vary based on your location. Domestic shipments usually arrive within 3-7 business days. International shipments may take 7-21 business days depending on the destination.

4. Shipping Destinations

• Domestic: We ship to all addresses within Indonesia.
• International: We ship to most countries worldwide. If your country is not listed at checkout, please contact us at info@avalahcase.com to inquire about shipping options.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable) to monitor the status of your shipment. You can also track your order on our website by logging into your account.

6. Shipping Issues

• Lost or Damaged Shipments: If your shipment is lost or damaged, please contact us immediately at info@avalahcase.com. We will work with you to resolve the issue and ensure your satisfaction.
• Incorrect Shipping Information: Please ensure that all shipping information provided at checkout is accurate. We are not responsible for delays or issues caused by incorrect or incomplete addresses.

7. Customs and Duties

International orders may be subject to customs duties and taxes based on the destination country’s regulations. These additional fees are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

8. Changes to Shipping Policy

We may update this Shipping Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of the revised policy.

9. Contact Information

For any questions or concerns regarding this Shipping Policy, please contact us:

• Storename: Avalahcase
• Website: https://avalahcase.com/
• Telephone: +62 85333505713
• Address: Jl. Sangkrah RT/RW 004/003 Sangkrah Pasar Kliwon, Surakarta Central Java 57118
• Email: info@avalahcase.com

Thank you for shopping with Avalahcase!