The Threat Came by Text

A threatening text message can be easy to dismiss because the person isn’t standing in front of you—but digital threats can be just as important to document, preserve, and escalate appropriately.

The Threat Came by Text is a practical H.S.S. quick guide for employees, supervisors, and managers responding to threatening or concerning messages sent by text, messaging apps, email, or social media.

Inside, you’ll learn: • What to do immediately after receiving a concerning message

• How to preserve screenshots and original evidence

• What details leadership should review

• How to document the incident factually

• Warning signs that may require a higher level of response

• Common mistakes that can weaken the response

• Management follow-through steps after the initial report

You receive:

• 8-page PDF guide

• Digital-threat response checklist

• Evidence-preservation guidance

• Management review points

• Documentation framework

• Follow-through checklist

Hildebrandt Safety & Security Consulting (H.S.S.)

Practical Safety & Readiness Education

Educational resource only. Follow your organization’s policies and applicable law. This guide is not legal advice and does not replace emergency services, law enforcement, professional threat assessment, or organization-specific procedures.