The Resident Owner's Handbook — Repairs, Major Works, Money & Section 20

Running your own block? This is the handbook nobody gave you.

When you and your neighbours took over your building — as an RMC, RTM, share-of-freehold or co-op — you suddenly became responsible for spending everyone's money, staying legal, and getting major works right. You're not a builder, a surveyor or a lawyer. You don't need to be. You need this.

The Resident Owner's Handbook is the complete, plain-English guide to running your block properly — written by Craig Bond, drawing on over 20 years of hands-on planned-works and property-management experience.

Inside, you'll learn how to:

Understand your building, your company and your duties as a director

Plan and specify works so you get fair, comparable prices — and never pay for "extras" that should've been included

Get Section 20 right and avoid the £250 trap that can leave a block £37,000 out of pocket

Choose, appoint and manage contractors — and spot the cheap quote that isn't

Run a job safely, on time and on budget, from tender to defects

Handle the money — budgets, service charges, accounts, arrears and affordability

Manage the people — the psychology of a block, difficult residents, and keeping the peace

Know exactly when to bring in a professional — and when to save the money

Plus ready-to-use templates and checklists — specifications, tender documents, a full major-works project checklist, resident letters, a compliance register, a glossary and more — so you're never staring at a blank page.

Every legal point is checked against current UK law (England & Wales). It's the difference between running your block with confidence — and learning these lessons the expensive way.

65,000+ words. One-time payment. Instant download.

A practical guide, not legal advice. Always check your own lease and take professional advice where it matters.

You may also like my free Section 20 Quick-Check — Section 20 Free Check - Payhip

I also have the S20 Planner:

This is a great addition on the path to getting Section 20 right —Section 20 Planner - Payhip