Security Incident Management Toolkit — Register, Priority Scoring, SLA & Dashboard (Excel & Word)

A complete operational system for managing security incidents — from first report to closure, and the lessons after. Structured around ISO 22320 incident-management principles.

Included: an Incident Register that scores each incident's priority (Impact × Urgency) and sets a target response automatically; a severity and SLA model; an editable category taxonomy; a corrective/preventive action tracker; and a live dashboard. A methodology guide covering the incident lifecycle, roles, classification, escalation and review. An operational incident report form and a post-incident review template.

Built for control rooms, duty managers, and security and operations leaders who need consistent, defensible incident handling — not a blank spreadsheet. Fully editable Word and Excel.

Created by Mostafa Abdeltawab — 22+ years in corporate security, investigations and crisis management. An operational aid, not certification or legal advice.

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Deepen Your Practice

This toolkit handles incident documentation. The books below cover the investigative and reporting methods behind effective incident response.

→ Corporate Investigations & Fraud Mastery — When incidents require formal investigation and evidence handling.

→ Security Report Writing Mastery — Turn incident data into reports that drive executive action.

→ Corporate Security Risk Assessment Mastery — Feed incident trends into your risk assessment programme.

→ Business Continuity Foundations — When incidents escalate to continuity events.

All titles available on Amazon in paperback and Kindle.