Available Services + Products

Template Customization Call

$20

Like the template, but need a few customizations? Let's chat!
After purchase, we will reach via email to schedule your customization call within 24 hours.

These calls typically last 30 minutes.

Strategy Sprint Session

$40

A focused working session designed to tackle one specific challenge—from onboarding and hiring processes to compliance, SOPs, workflows, or employee experience. Walk away with clarity, recommendations, and actionable next steps.

These calls are typically 60 minutes.

Employee Handbook Review

$50

Is your handbook actually keeping up with your business?

Send your current employee handbook and I’ll review it with a practical HR lens to identify outdated language, missing policies, inconsistencies, unclear expectations, and areas that may need a closer compliance review.

You’ll receive a concise review with recommendations and priorities so you know what to update, clarify, or address next.

Perfect for small businesses that have a handbook but haven’t reviewed it recently—or aren’t sure if it still reflects how they actually operate.

This is an HR best-practice review, not legal advice or a legal compliance certification. Requirements vary by location and industry.

Frequently Asked Questions

If I'm not happy with my purchase can I get a refund?

Please get in touch at any time if you're not satisfied with your session. I do my best to make sure every client is happy; refund eligibility is determined on a case-by-case basis.

How does appointment scheduling work?

After you check out, I'll email you within 24 hours to schedule your session at a time that works for you.

Is it possible to buy coaching more than once?

Absolutely — just purchase again whenever you'd like another session.

Stuck on an HR decision? You don't need an HR department — you need an hour with someone who's done this before.

HR & Operations Support is one-on-one help for business owners, from Sydney Costin, SHRM-CP — 10+ years across HR, operations, and people management. Pick the session that fits, check out, and I'll email you within 24 hours to schedule.

THE SESSIONS

Template Customization Call — $20 · 30 minutes. Like one of my templates, but need it fitted to your business? We adjust the wording, steps, and details together on the call, so it works the way your business actually runs.

Strategy Sprint Session — $40 · 60 minutes. A focused working session on one specific challenge — onboarding, hiring processes, compliance, SOPs, workflows, or employee experience. You walk away with clarity, recommendations, and actionable next steps.

Employee Handbook Review — $50. Is your handbook keeping up with your business? Send your current handbook and I'll review it with a practical HR lens: outdated language, missing policies, inconsistencies, unclear expectations, and areas that may need a closer compliance look. You'll receive a concise written review with recommendations and priorities, so you know what to update, clarify, or address next.

HOW IT WORKS

1. Choose your session and check out. 2. I email you within 24 hours to schedule (handbook reviews: I'll tell you where to send your handbook). 3. We meet by video call and work through it together. 4. You leave with clear next steps in plain language.

WHO IT'S FOR

Business owners handling HR themselves — whether you're making a first hire or managing a growing team — who want a practical second set of eyes before a small question becomes an expensive problem.

Need more than one session? Ongoing and project-based support is available through my consulting services. A Strategy Sprint is the best place to start, and we'll map the rest from there.

Sessions are HR best-practice guidance, not legal advice or a legal compliance certification. Employment requirements vary by location and industry.

Simple. Structured. Supportive. — SC OnRecord