Refund and Product Usage Policy

At Biru Studio, we specialize in providing digital products that offer unique value and experiences to our customers. It's important to understand our policies regarding refunds, product usage, and resale/trading. Please carefully read the following terms:

Refund Policy:

Non-Refundable Purchases: All purchases of digital products from our platform are final and non-refundable. Once a digital product has been purchased and delivered, it cannot be returned or exchanged, except where required by law.

Defective Products: If you encounter a defect or technical issue with a digital product, please contact our customer support team for assistance. While we will endeavor to resolve any issues, refunds will not be issued for defective digital products.

Unused or Unwanted Products: We understand that circumstances may change, and you may no longer require a digital product that you've purchased. However, due to the nature of digital products and our inability to verify their return, we cannot offer refunds for unused or unwanted products.

Product Usage Policy:

Usage Restrictions: When purchasing a digital product from us, you agree to use it solely for personal or internal purposes. You are prohibited from reselling, trading, or otherwise transferring ownership or rights to the product to any third party.

Consequences of Unauthorized Usage: Any attempt to resell, trade, distribute, or otherwise transfer ownership or rights to our digital products without our explicit consent constitutes a violation of our terms. Such actions may result in immediate termination of access to our services, legal action to enforce our rights, and/or other consequences as permitted by law.

Modification of Policies:

Policy Changes: We reserve the right to modify or amend this Refund and Product Usage Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or platform.

Contact Us:

If you have any questions or concerns regarding our policies or the eligibility of a specific digital product for refund, please don't hesitate to contact our customer support team.

By making a purchase of digital products from our platform, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this Refund and Product Usage Policy. Failure to comply with these terms may result in consequences as outlined above.