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Terms & Refund Policy

Last updated: 27 July 2026. Credit Sorted is operated as a sole trader based in Southampton, UK. These terms apply to every purchase made on this store. For any question, contact hello@creditsorted.co.uk.


What we sell — All products on this store (the free guide, the Blueprint, the Console, the Course and the Dispute Vault) are digital products delivered electronically as a PDF, ZIP or online video access. No physical goods are shipped.


Pricing — All prices are shown in GBP and include any applicable tax. Prices may change at any time; the price you pay is the price shown at checkout.


Your right to cancel, and our 30-day guarantee — Because these are digital products delivered immediately, UK law's standard 14-day cancellation right for online purchases does not apply once you've downloaded or accessed the content and agreed to that at checkout — but we go further anyway: every paid product comes with a 30-day money-back guarantee. If it isn't right for you, email hello@creditsorted.co.uk within 30 days of purchase for a full refund, no questions asked.


How to request a refund — Email hello@creditsorted.co.uk from the address you purchased with, including your order reference. Refunds are processed back to your original payment method, typically within 5–10 business days.


Course access — The Honest UK Credit Repair Course is bought once for lifetime access. If you request a refund within the 30-day window, your access will be removed.


Educational content, not regulated advice — Every product on this store is an educational resource. Nothing here is regulated financial, debt or legal advice under the Financial Services and Markets Act 2000 (FSMA). Individual results vary and are not guaranteed. If you are struggling with debt, free impartial help is available from StepChange (stepchange.org) and Citizens Advice (citizensadvice.org.uk).


Governing law — These terms are governed by the laws of England and Wales.


Contact — Credit Sorted, sole trader, Southampton, UK. Email: hello@creditsorted.co.uk. See also our Privacy Policy.