This Refund Policy applies to ebook purchases. We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and the terms set out in this Refund Policy.
However, we are not required to provide a refund or replacement if you simply change your mind or decide you no longer want the product. You can choose a refund of an item if it has a major problem which helpdesk technicians are unable to rectify. If you have any questions regarding this policy or a specific issue for consideration, please enquire via the contact page above.