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Refund Policy

This Refund Policy governs all ebook and paperback purchases. Our refund terms comply with Australian Consumer Law while maintaining specific conditions outlined below.


For Digital Products (Ebooks)

  • Refunds may be issued when a product has significant technical issues that our support team cannot resolve.
  • Due to the digital nature of ebooks, we cannot provide refunds for change of mind purchases.

For Physical Products (Paperbacks)

  • All paperbacks are shipped via registered post to ensure secure delivery.
  • We are not liable for any damage or loss that occurs during transit by postal services or third-parties.

Consumer Rights

Your rights under Australian Consumer Law remain unaffected by this policy. These terms complement your statutory rights and do not limit or replace them.


Refund Process

To initiate a refund request or discuss any concerns, please submit your inquiry through our Contact page. Our team will respond within 2 business days.


Note: This policy is regularly reviewed and updated to ensure compliance with current legislation.