At FORM. We take pride in providing premium quality products.

Due to the hygienic nature of hair extensions and beauty products, all sales are final.

RETURNS

Absolutely no refunds will be issued out. We are more than happy to accommodate unopened and unworn hair , must be in it's original state meaning no tampered or alter in any way and includes all tags and packaging to be exchanged within 3 days of receiving your order.

We do not accept returns for a refund. Exchanges may be accepted only. Follow up with an approval by the company within a 3 day time frame. Store credit is available and can be credited for up to 2 weeks once received. Shipping fees are non-refundable.

Hair Extensions

Wigs

Hair Products

Beauty Products

Accessories

Sale Items

Gift Cards

Sale Items are absolutely no refunds or exchange. All sales are 100% final. No exceptions.

Exchanges

We only replace items if:

You received the wrong item.

Your order arrived damaged.

Your product has a verified manufacturing defect.

Request must be submitted with 48 hours of delivery.

Please Include:

Order Number

Photos of product

Photos of the packaging

Description of the issue

Damaged Packages

If your packages arrives damaged, contact us immediately before using the product.

Non-Returnable Conditions

Products cannot be exchanged if they:

Have been opened

Have been worn

Have been washed

Have been altered

Have been brushed or combed

Have tags removed

Have packaging removed