DIGITAL PRODUCT REFUND POLICY

Last updated: September 13, 2026

Home Decision Compass sells downloadable digital products. No physical item is shipped.

Because customers receive immediate access to digital files after completing their purchase, purchases are generally final and non-refundable, except where a refund is required by applicable law.

Please review the product description, included files, compatibility information and limitations before purchasing. Refunds will not normally be provided because a customer changed their mind, no longer needs the product, lacks compatible software, expected a feature that was not described, or did not read the product information before purchasing.

We will review a refund or replacement request when:

• the same product was purchased more than once accidentally;

• the delivered file is corrupted or cannot be downloaded and we are unable to provide a working replacement;

• the delivered product is materially different from its published description; or

• applicable law requires a refund.

If you experience a genuine download or file-access problem, please contact us within seven days of purchase using the support email shown on your Payhip receipt. Include your order email address, product name and a clear description of the problem. We may first provide reasonable troubleshooting assistance or a replacement download.

Nothing in this policy excludes or limits any consumer right that cannot lawfully be excluded or limited.

Home Decision Compass reserves the right to update this policy for future purchases. The policy applicable at the time of purchase will govern that transaction.

Contact: Please use the support email provided in your purchase receipt or the Contact Us page at https://homedecisioncompass.com/contact-us/