Terms of Service

Overview

This website and store are operated by Jill Wallace. Throughout the site, the terms “we,” “us,” and “our” refer to Jill Wallace.

By visiting our website, purchasing products, downloading digital content, or using any services provided through this site, you agree to be bound by these Terms of Service. Please read them carefully before using the site.

If you do not agree to these Terms of Service, you should not access the website, purchase products, or use our services.

We may update, change, or replace any part of these Terms of Service by posting updates to this page. Your continued use of the site following any changes means you accept those changes.

Contact Information

Questions about these Terms of Service may be sent to:

jillwallaceauthor@gmail.com

Products and Services

Jill Wallace may offer books, eBooks, audiobooks, signed paperbacks, printable PDFs, digital downloads, bundles, reader gifts, subscriptions, free content, and other related products or services.

We make every effort to display product descriptions, prices, images, availability, and details as accurately as possible. However, we do not guarantee that all information on the site will be error-free, complete, current, or accurate at all times.

We reserve the right to correct errors, update product information, change pricing, or cancel orders if information is inaccurate.

Digital Products

Digital products may include eBooks, printable PDFs, audiobooks, digital bundles, or other downloadable content.

By purchasing or downloading a digital product, you agree that the content is for your personal use only.

You may not:

Copy, share, resell, distribute, upload, reproduce, or commercially exploit digital products.

Post purchased digital files online or share them with others.

Claim any digital product as your own.

Use digital products in a way that violates copyright or intellectual property rights.

Printable PDFs may be printed for personal use unless otherwise stated. They may not be sold, distributed, or shared as digital files.

Physical Products

Physical products may include signed paperbacks, printed books, bundles, reader gifts, surprise items, or other mailed products.

Product availability may be limited and is subject to change without notice.

For signed items, customers may be asked to provide personalization details during checkout. If no personalization information is provided, the book may be signed at the author’s discretion.

We are not responsible for delays caused by shipping carriers, incorrect addresses provided by customers, weather disruptions, customs issues, or other circumstances outside our control.

Shipping

Shipping terms, costs, locations, and delivery methods will be listed on individual product pages when applicable.

Some physical products may be available to US customers only. Please review each product description carefully before purchasing.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Payments

All prices are listed on the product page at the time of purchase.

Payments are processed through third-party payment providers. We do not store or collect your full payment card details. Payment information is handled directly by the payment processor according to their own terms and privacy policies.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, availability issues, or violation of these Terms.

Refunds and Returns

Due to the nature of digital products, all digital download sales are generally final once the product has been delivered or accessed.

Physical product refund or replacement requests may be reviewed on a case-by-case basis.

Refunds may not be available for:

Digital downloads already delivered

Personalized or signed items

Incorrect addresses provided by the customer

Buyer’s remorse

Shipping delays outside our control

If you experience a problem with your order, please contact:

jillwallaceauthor@gmail.com

Intellectual Property

All content on this site, including books, excerpts, product descriptions, images, graphics, logos, downloadable files, text, designs, branding, and other materials, is owned by Jill Wallace or used with permission.

This content is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, sell, license, or use any content from this site without written permission.

Personal Use Only

Purchases are intended for personal use only unless otherwise stated.

You may not use purchased products, downloads, or site content for commercial purposes without prior written permission.

Free Content

We may offer free stories, samples, downloads, promotions, or reader gifts.

Free content is still protected by copyright and may not be copied, sold, uploaded, distributed, or shared without permission.

We reserve the right to modify or remove free content at any time.

Email and Communications

By signing up for newsletters, reader updates, free downloads, promotions, or purchases, you may receive emails from Jill Wallace.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting:

jillwallaceauthor@gmail.com

Transactional emails related to purchases, downloads, or customer service may still be sent when necessary.

User Conduct

By using this site, you agree not to:

Use the site for unlawful purposes

Violate any applicable laws or regulations

Attempt to interfere with the security or operation of the site

Upload malicious code, viruses, or harmful content

Misrepresent your identity

Copy, steal, or misuse intellectual property

Harass, abuse, threaten, or harm others

Attempt to access restricted areas of the site without permission

We reserve the right to restrict or terminate access to the site or services if these Terms are violated.

Third-Party Links

This site may contain links to third-party websites or services.

We are not responsible for the content, policies, security, accuracy, or practices of third-party sites. Visiting third-party links is at your own risk.

We encourage you to review the terms and privacy policies of any third-party sites you visit.

Disclaimer

The products, services, and content provided on this site are offered “as is” and “as available.”

We do not guarantee that the site will always be available, secure, uninterrupted, or error-free.

We do not guarantee that any products, services, or content will meet your expectations or be free from errors.

Limitation of Liability

To the fullest extent permitted by law, Jill Wallace shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, downloads, services, or inability to access them.

This includes, but is not limited to, loss of data, lost profits, service interruptions, device issues, download problems, shipping delays, or unauthorized access to your information.

Indemnification

You agree to indemnify and hold harmless Jill Wallace from any claim, demand, loss, liability, or expense arising from your use of the site, your violation of these Terms, or your violation of any rights of another person or entity.

Privacy

Your use of this site is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, used, and protected.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page. Continued use of the website, store, products, or services after changes are posted means you accept the updated Terms.

Governing Law

These Terms shall be governed by and interpreted according to the laws applicable in the location where Jill Wallace operates, without regard to conflict of law principles.

Contacting Us

For questions about these Terms of Service, your order, or your use of this site, please contact:

jillwallaceauthor@gmail.com