Refund Policy

Refund Policy

Thank you for purchasing from our store!

Please read our refund policy carefully before making a purchase.

Please do not complete payment first and then request negotiation.

Bulk discounts or special terms can only be arranged after prior discussion and agreement. The refund is bound to supplier's policy

Digital Products

Since all our products are digital downloads, we do not offer refunds or exchanges once the purchase is complete. Due to the nature of digital products, all sales are final.

However, if you experience any issues, such as:

• A technical problem preventing access to your file
• A corrupt or incorrect file received

Please contact us at vlchung@yahoo.com within 3 days of purchase, and we will be happy to assist you.

Unauthorized Refund Claims

Chargebacks or unauthorized refund claims may result in account restrictions. If you have concerns, please reach out to us first so we can resolve the issue.

By completing a purchase, you agree to these terms. If you have any questions, feel free to contact us.