Effective from 30 July 2025

Business Name: Awakening Catalyst

Website: https://payhip.com/sarahdewhirst

As the operator of this website, Sarah Dewhirst ("I", "me", or "my business") am committed to protecting your privacy and respecting your personal data. This Privacy and Cookies Policy ("Policy") explains how your information is collected, used, and safeguarded when you use my website. It also outlines your rights under data protection laws.

My online store is hosted using Payhip’s platform, which provides e-commerce functionality including checkout, order processing, and secure payment handling. While I control how your data is used within my business, Payhip Ltd may act as a separate Data Controller for certain aspects. For Payhip’s own privacy policy, visit: https://payhip.com/privacy.

Personal Information I Collect

When you use https://payhip.com/sarahdewhirst, I may collect the following types of personal data:

• Your name and email address when you make a purchase, sign up to my email list, or get in touch.
• Your postal address and billing details, if required to fulfil an order.
• Your IP address and device/browser details for security and analytics.
• Any communication you send to me via forms, email, or survey submissions.

You are not required to provide personal data to simply browse the website, but certain features (like purchasing) may not function without it.

In addition, Payhip Ltd may collect further data when you complete a transaction, including location information (for VAT compliance), browser metadata, and more. This is subject to their own data policy.

How Your Data Is Used

Your data is used for the following purposes:

• To process your orders and provide any requested services.
• To respond to your enquiries or customer service needs.
• To send you updates, offers, or newsletters—only if you’ve opted in.
• To comply with legal obligations, such as tax regulations.
• To improve my content and website functionality.

I will never sell or rent your data to third parties.

Marketing & Communication

You will only receive marketing communications if you’ve given explicit consent (e.g. subscribing to my newsletter). You can unsubscribe at any time via the link in the email or by contacting me directly.

Sharing Your Data

Your data may be shared with trusted third parties only when necessary to:

• Fulfil your orders (e.g. Payhip Ltd or your chosen payment processor such as Stripe or PayPal).
• Host the website and manage its performance.
• Meet legal obligations.

Your payment information is handled securely by the payment provider you choose. I do not have access to your credit card details.

Cookies & Tracking

My website uses cookies to enhance your experience. These include:

• Necessary cookies for core website functionality.
• Analytics cookies to track usage and improve performance.

You can manage or disable cookies via your browser settings. Blocking all cookies may affect how the site works for you.

Data Storage & Security

I (and Payhip, where applicable) take steps to keep your data safe:

• All data is stored securely on servers located in the UK or EU.
• Access is limited to authorized personnel.
• Data is encrypted where appropriate, and never shared unnecessarily.

While I strive to protect your personal data, please remember that no online transmission is completely secure.

Data Retention

• Purchase and VAT-related data is retained for up to 10 years, in compliance with EU tax law.
• Contact details may be retained for up to 3 years if you haven’t made a purchase.
• Survey responses are retained for up to 2 years.
• You may request deletion of your data at any time (unless legally required to retain it).

Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data.
• Correct inaccurate or outdated data.
• Request deletion of your data.
• Withdraw consent for marketing.
• Object to or restrict processing in certain cases.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, just get in touch using the contact details below.

Changes to This Policy

This Policy may be updated from time to time to reflect changes in law or my practices. Any changes will be posted here. Your continued use of the website means you accept the revised terms.

Contact

For any questions about this Policy or how your data is handled, please contact:

Sarah Dewhirst

📧 awakeningcatalyst@gmail.com

🌐 https://payhip.com/sarahdewhirst

For Payhip’s privacy terms, email: privacy@payhip.com