Effective Date: October 22, 2026

Conversations with Jeanine wants customers and workshop participants to understand the refund terms before making a purchase. Please review this policy carefully.

Live Workshops

For Finding Peace in Uncertainty and other live workshops unless otherwise stated:

• Refund requests must be made at least 48 hours before the scheduled workshop.
• After that time, workshop registrations are non-refundable.
• If you are unable to attend, you may request to transfer your registration to a future session of the same workshop, provided you contact Conversations with Jeanine before the scheduled workshop begins and a future session available.
• Workshop registrations and access information are intended for the registered participant only and may not be transferred to another person without prior approval.

If Conversations with Jeanine cancels a paid workshop, registered participants will be offered either a refund or another appropriate option.

Digital Products

Because digital products may be delivered or made available immediately after purchase, digital-product purchases are generally non-refundable once the product has been accessed or downloaded.

Please review the product description carefully before purchasing.

If you experience a technical issue receiving or accessing your purchase, contact Conversations with Jeanine so reasonable efforts can be made to resolve the issue.

A refund may be considered when:

• You were charged more than once for the same purchase.
• You did not receive the product and the issue cannot reasonably be resolved.
• The product received materially differs from what was described on the sales page.
• Another circumstance warrants a refund in the reasonable discretion of Conversations with Jeanine.

Submitting a refund request does not guarantee that a refund will be approved.

Incorrect or Accidental Purchases

If you believe you purchased the wrong product by mistake, contact Conversations with Jeanine as soon as possible.

Whether a refund or other resolution is available will depend on whether the product has already been accessed or downloaded and the circumstances of the purchase.

How to Request a Refund

To request a refund or transfer, contact:

Conversations with Jeanine

Jeanine Stoute

Email: jeaninestoutewrites@gmail.com

Please include:

• Your name
• Email address used for the purchase
• Product or workshop purchased
• Date of purchase
• Brief explanation of your request

Refund Processing

Approved refunds will generally be returned through the original payment method used for the purchase.

Processing times may depend on the payment processor, bank, or card provider.

Chargebacks

If you believe there is a problem with your purchase, please contact Conversations with Jeanine first so there is an opportunity to review and resolve the issue.

Fraudulent or improper chargebacks may be disputed using available transaction records, product-access information, checkout acknowledgements, and applicable policies.

Changes to This Policy

This Refund Policy may be updated periodically to reflect changes in products, services, or business practices.

The effective date at the top of this page will be updated when material change are made.