Terms and Conditions

Wegatel AI Marketing

Last Updated: January 2, 2025

1. Introduction

Welcome to Wegatel AI Marketing ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our digital products and services available through our Payhip store and any related services we provide.

By purchasing from or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not make any purchases or use our services.

2. Products and Services

2.1 Digital Products

We sell digital products including but not limited to:

• E-books on AI marketing strategies and techniques
• Digital guides and tutorials
• Marketing templates and resources
• Educational content related to artificial intelligence in marketing

2.2 Product Delivery

All products are delivered digitally through Payhip's platform immediately upon successful payment confirmation. You will receive download links via email to the address provided during purchase.

2.3 Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions are complete, reliable, current, or error-free.

3. Purchases and Payments

3.1 Payment Processing

All payments are processed securely through Payhip and Stripe. By making a purchase, you agree to Payhip's and Stripe's respective terms of service.

3.2 Pricing

All prices are listed in USD unless otherwise specified. Prices are subject to change without notice, but changes will not affect orders already placed.

3.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods supported by Stripe and Payhip.

3.4 Failed Payments

If your payment fails, your order will not be processed. You may attempt to complete your purchase again with valid payment information.

3.5 Recurring Payments and Subscriptions

Some of our products or services may be offered on a subscription basis with recurring billing.

3.5.1 Subscription Terms

• Subscriptions automatically renew at the end of each billing cycle unless cancelled
• Billing cycles may be monthly, quarterly, or annually as specified at the time of purchase
• You will be charged the then-current subscription fee at each renewal
• We may change subscription prices with 30 days' advance notice

3.5.2 Authorization

By subscribing, you authorize us to charge your payment method on a recurring basis. You represent that you are authorized to use the payment method provided.

3.5.3 Cancellation

• You may cancel your subscription at any time through your account or by contacting customer support
• Cancellations take effect at the end of the current billing period
• You will continue to have access to subscription benefits until the end of the paid period
• No refunds will be provided for partial billing periods unless required by law

3.5.4 Failed Recurring Payments

• If a recurring payment fails, we will attempt to process payment up to 3 times
• We may suspend or terminate your subscription access if payment continues to fail
• You are responsible for updating payment information to avoid service interruption
• Late fees or additional charges may apply for failed payments as permitted by law

3.5.5 Subscription Modifications

• We reserve the right to modify, suspend, or discontinue subscription services
• Subscribers will receive 30 days' advance notice of material changes
• Price increases will not affect current subscribers until their next renewal cycle

4. Refunds and Returns

4.1 Digital Product Policy

Due to the nature of digital products, all sales are final. We do not offer refunds except in the following circumstances:

• Technical issues preventing download or access to purchased content
• Duplicate purchases made in error
• Unauthorized purchases (subject to verification)

4.2 Subscription Refunds

For subscription services:

• No refunds for partial billing periods except as required by law
• If you cancel within the first 24 hours of initial subscription, you may be eligible for a full refund
• Refunds for technical issues will be prorated based on unused service time
• Subscription downgrades take effect at the next billing cycle with no refund for the current period

4.2 Refund Requests

Refund requests must be submitted within 7 days of purchase and must include:

• Order confirmation number
• Detailed explanation of the issue
• Evidence of technical problems (if applicable)

4.3 Processing Time

Approved refunds will be processed within 5-10 business days to the original payment method.

5. Intellectual Property and Usage Rights

5.1 License Grant

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to use the digital content for personal or business use as specified in the product description.

5.2 Restrictions

You may not:

• Resell, redistribute, or share the content with others
• Modify, adapt, or create derivative works
• Use the content for illegal purposes
• Claim ownership of the content

5.3 Copyright Protection

All content is protected by copyright laws. Unauthorized use, reproduction, or distribution may result in legal action.

6. User Responsibilities

6.1 Account Information

You are responsible for providing accurate contact information and maintaining the security of your account credentials.

6.2 Compliance

You agree to use our products in compliance with all applicable laws and regulations.

6.3 Prohibited Uses

You may not use our products or services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Engage in fraudulent activities

7. Privacy and Data Protection

7.1 Data Collection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws.

7.2 Third-Party Services

Our use of Payhip and Stripe means your data will also be subject to their respective privacy policies.

8. Disclaimers and Limitations

8.1 Content Disclaimer

Our products are for educational and informational purposes only. Results may vary, and we make no guarantees about specific outcomes from using our content.

8.2 No Warranties

Products are provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.

8.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products.

9. Technical Requirements

9.1 System Requirements

You are responsible for ensuring your device meets the minimum requirements to access and use our digital products (e.g., PDF reader, internet connection).

9.2 Download Limitations

Download links are typically valid for a limited time as specified by Payhip. We recommend downloading your purchases immediately.

10. Communication

10.1 Customer Support

For questions or support, please contact us through the channels provided on our Payhip store page.

10.2 Updates and Notifications

We may send you important updates about your purchases or changes to our terms via email.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with applicable laws.

11.2 Dispute Process

Before initiating any legal proceedings, parties agree to attempt resolution through direct communication and, if necessary, mediation.

12. Subscription Service Interruption

12.1 Service Availability

While we strive to provide uninterrupted access to subscription services, we do not guarantee 100% uptime. Scheduled maintenance will be announced in advance when possible.

12.2 Service Credits

If subscription services are unavailable for more than 24 consecutive hours due to issues on our end, you may be eligible for service credits equivalent to the prorated daily cost of your subscription.

13. Termination

We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or third parties.

13.1 Subscription Termination

• We may terminate subscription services immediately for violations of these Terms
• Upon termination, your access to subscription content will cease immediately
• Termination for cause does not entitle you to refunds for unused subscription periods
• You may terminate your subscription at any time as outlined in Section 3.5.3

14. Changes to Terms

13.1 Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our store page.

13.2 Notification

We will make reasonable efforts to notify users of material changes to these Terms.

13.3 Continued Use

Your continued use of our services after changes constitute acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, along with our Privacy Policy and any additional terms specific to certain products, constitute the entire agreement between you and Wegatel AI Marketing.

16. Contact Information

For questions about these Terms and Conditions, please contact us through our Payhip store page or the contact methods provided therein support@wegatel.com

Wegatel AI Marketing

Effective Date: January 2, 2025