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Privacy Policy

Last updated: August 9, 2026


X-Cursor respects your privacy. This Privacy Policy explains how personal information may be collected, used, shared, and protected when you visit the X-Cursor store, purchase or download digital products, contact us, or otherwise interact with our store.


By using the X-Cursor store, you acknowledge that your personal information may be processed as described in this Privacy Policy.



1. About X-Cursor


X-Cursor is an independent digital creator and seller offering digital products through the Payhip e-commerce platform.


Payhip provides the online storefront, checkout, order processing, digital delivery, customer account, and related technical services used by X-Cursor.


Certain information may therefore be processed directly by Payhip in accordance with Payhip's own privacy and cookie policies.


Payment services are provided by third-party payment processors made available during checkout, such as PayPal.



2. Information We May Receive


Depending on how you interact with X-Cursor, we may receive or have access to information including:


• Your email address.


• Information about products you purchased.


• Order number, order date, transaction status, and purchase amount.


• Country, region, state, or other location information required for checkout, taxation, fraud prevention, or legal compliance.


• Information you voluntarily provide when contacting X-Cursor for customer support.


• Communications relating to an order, refund request, technical issue, intellectual property concern, or other inquiry.


• Information relating to product downloads or access where such information is made available through the Payhip platform.


• Marketing preferences where you have expressly chosen to receive product updates or promotional communications.


We do not receive or store your complete payment card number, bank account credentials, or full payment authentication information.


Payment information is processed by the payment provider used during checkout.



3. How We Use Personal Information


We may use personal information for purposes including:


• Processing and fulfilling purchases.


• Providing access to purchased digital products.


• Sending order confirmations, receipts, download information, and transaction-related communications.


• Providing customer support.


• Resolving download or technical problems.


• Investigating duplicate charges, refund requests, disputes, or suspected fraud.


• Maintaining records of sales and transactions.


• Complying with accounting, tax, legal, regulatory, or reporting obligations.


• Protecting X-Cursor, customers, Payhip, payment providers, and others against fraud, misuse, unauthorized access, or unlawful activity.


• Enforcing product licenses, Terms of Service, and other store policies.


• Responding to intellectual property complaints or legal requests.


• Sending marketing or promotional communications where you have provided the required consent or where otherwise permitted by applicable law.


We do not use personal information for purposes that are materially incompatible with the purposes for which it was collected unless permitted by applicable law.



4. Legal Bases for Processing


Where applicable data protection law requires a legal basis for processing personal information, processing may be based on one or more of the following:


• Performance of a contract, including processing necessary to complete your purchase and deliver digital products.


• Legitimate interests, including customer support, fraud prevention, security, protection of intellectual property, record keeping, and operation of the store.


• Compliance with legal obligations, including tax, accounting, regulatory, and lawful disclosure requirements.


• Consent, where consent is required, including certain marketing communications or optional technologies.


• Other lawful bases permitted under applicable data protection law.



5. Payments


Payments are processed by third-party payment providers made available through Payhip, including PayPal where available.


X-Cursor does not directly collect or store your complete payment card number, PayPal password, bank login credentials, or other complete payment authentication information.


Payment providers may independently collect and process information necessary to authorize payments, prevent fraud, comply with financial regulations, manage disputes, and provide their services.


Their processing is governed by their own privacy policies and legal terms.



6. Payhip


The X-Cursor store is hosted and operated using Payhip.


Payhip may process information relating to:


• Store visits.


• Customer accounts.


• Checkout activity.


• Purchases and orders.


• Product delivery and downloads.


• Fraud prevention and security.


• Taxes and transaction administration.


• Cookies and similar technologies.


• Technical information relating to use of the Payhip platform.


Payhip processes information according to its own Privacy & Cookies Policy and other applicable terms.


X-Cursor does not control all technical processing performed independently by Payhip.



7. Cookies and Similar Technologies


The X-Cursor store may use cookies or similar technologies provided by Payhip in order to operate the website, maintain sessions, provide checkout functionality, remember preferences, improve security, prevent fraud, and provide other necessary store functions.


Optional analytics, advertising, or marketing technologies may also be used if they are added to the store in the future.


Where applicable law requires consent for non-essential cookies or similar technologies, such technologies should be used only in accordance with applicable consent requirements.


Visitors may also be presented with cookie controls or a cookie banner provided through the Payhip platform.


Browser settings may allow users to restrict or delete certain cookies. Disabling necessary cookies may affect store functionality.



8. Analytics and Advertising Technologies


X-Cursor may choose to use analytics, advertising, conversion tracking, or similar tools in the future in order to understand store performance or measure advertising effectiveness.


If such tools are introduced, this Privacy Policy may be updated to identify relevant providers and explain the associated processing.


Where required by applicable law, appropriate consent mechanisms will be used before non-essential tracking technologies are activated.



9. Email Communications


Transactional communications relating to purchases may be sent in order to provide receipts, download information, customer support, security notices, or other information necessary to complete or support your transaction.


Marketing communications are different from transaction-related communications.


Where consent is required by applicable law, marketing or promotional emails will be sent only when the customer has provided the necessary consent.


You may unsubscribe from marketing communications where an unsubscribe mechanism is provided.


Unsubscribing from marketing emails does not prevent necessary communications relating to existing purchases, support requests, legal notices, or account security.



10. Sharing of Personal Information


Personal information may be shared when reasonably necessary with service providers involved in operating the store, including:


• Payhip, which provides the storefront, checkout, digital delivery, and related services.


• Payment providers, including PayPal where used.


• Email and communications providers used to deliver transactional messages.


• Professional advisers, accountants, legal advisers, or tax professionals where reasonably necessary.


• Government authorities, regulators, courts, law enforcement authorities, or other parties where disclosure is required by applicable law or valid legal process.


• Parties involved in investigating fraud, intellectual property infringement, security incidents, disputes, or unlawful activity.


We do not sell customer personal information for money.


We do not disclose personal information to unrelated third parties merely for their independent marketing purposes unless you have provided appropriate consent or such disclosure is otherwise permitted by applicable law.



11. International Processing


X-Cursor serves customers internationally.


As a result, personal information may be processed in countries or regions different from the country where you live.


Payhip, payment providers, hosting providers, communications providers, and other service providers may process information internationally according to their own infrastructure and privacy practices.


Where required by applicable law, appropriate legal safeguards should be used for international transfers of personal information.



12. Data Retention


Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:


• Completing and documenting purchases.


• Providing customer support and download assistance.


• Maintaining transaction and accounting records.


• Handling disputes, refunds, chargebacks, or fraud investigations.


• Enforcing licenses and protecting legal rights.


• Complying with tax, accounting, regulatory, or legal obligations.


Retention periods may vary depending on the type of information, the service provider involved, the nature of the transaction, and applicable legal requirements.


Information stored independently by Payhip or payment providers is subject to their own retention policies.



13. Data Security


Reasonable steps are taken to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.


X-Cursor relies in part on Payhip, payment providers, email providers, and other third-party service providers to maintain the technical security of the systems they operate.


However, no internet transmission, digital storage system, or online service can be guaranteed to be completely secure.


Customers should protect their own email accounts, devices, passwords, and purchase links against unauthorized access.



14. Children's Privacy


X-Cursor products and services are not specifically directed to children who are not legally permitted to enter into online purchase agreements in their jurisdiction.


If you believe personal information relating to a child has been provided improperly, please contact X-Cursor so that the matter can be reviewed.


Where required by applicable law, appropriate parental or guardian authorization may be required.



15. Your Privacy Rights


Depending on where you live and the law that applies to you, you may have rights relating to your personal information, which may include the right to:


• Request access to personal information relating to you.


• Request correction of inaccurate information.


• Request deletion of certain personal information.


• Request restriction of certain processing.


• Object to certain processing.


• Withdraw consent where processing is based on consent.


• Request portability of certain information where applicable.


• Opt out of certain marketing communications.


• Submit a complaint to an applicable data protection authority.


These rights are not absolute and may be subject to legal exceptions, identity verification requirements, record-retention obligations, or other applicable legal limitations.


If information is controlled directly by Payhip, PayPal, or another independent service provider, you may need to contact that provider directly to exercise rights relating to information held by them.



16. Requests Concerning Your Personal Information


To make a privacy request concerning information held directly by X-Cursor, please contact X-Cursor using the support email address provided on your order receipt or through the Contact page of the Pixel Cursor store.


Please provide enough information to allow us to identify the relevant transaction or communication.


For security reasons, we may request reasonable verification before responding to certain privacy requests.


We will respond to valid requests in accordance with applicable law.



17. Fraud Prevention and Legal Protection


Personal information may be used where reasonably necessary to:


• Identify or prevent fraudulent transactions.


• Investigate suspicious purchasing activity.


• Prevent unauthorized access to digital products.


• Investigate unlawful redistribution or misuse of purchased files.


• Handle payment disputes and chargebacks.


• Protect intellectual property rights.


• Establish, exercise, or defend legal claims.


• Respond to lawful requests from courts, regulators, authorities, or law enforcement.


Such processing will be limited to what is reasonably necessary and permitted by applicable law.



18. Intellectual Property Complaints


If you contact Pixel Cursor regarding a copyright, trademark, or other intellectual property concern, information contained in your communication may be used to investigate and respond to the claim.


This may include your contact information, information identifying the relevant work or rights, supporting documentation, and communications relating to the matter.


Information may be shared with Payhip, professional advisers, relevant rights holders, payment providers, authorities, or other parties where reasonably necessary to investigate or resolve the matter.



19. Third-Party Links


The X-Cursor store may contain links to third-party websites or services.


X-Cursor is not responsible for the privacy practices, security, or content of third-party websites.


Visitors should review the privacy policies of third-party services before providing personal information to them.



20. Changes to This Privacy Policy


This Privacy Policy may be updated from time to time to reflect changes in:


• Store operations.


• Service providers.


• Payment methods.


• Analytics or marketing technologies.


• Legal or regulatory requirements.


• Privacy practices.


The date displayed at the top of this Privacy Policy indicates when it was last updated.


Material changes may be communicated through the store or other appropriate means where required by applicable law.



21. Contact


If you have questions about this Privacy Policy, a purchase, or the way personal information relating to you is handled, please contact X-Cursor through the Contact page of the store or using the support email address provided on your order receipt.