Effective Date: August 20, 2026

Young Digital Business Tools sells downloadable digital products.

Because digital products can generally be accessed immediately after purchase and cannot be physically returned, purchases are normally considered final once digital access has been provided, except where a refund or other remedy is required by applicable law.

Technical or Delivery Problems

If a purchased file:

• Cannot be downloaded
• Is corrupted
• Fails to open because of a confirmed defect in the delivered file
• Is materially different from what was described on the product page

please contact us so we can investigate.

When appropriate, we may provide:

• Technical assistance
• A replacement download
• A corrected file
• Updated access
• Another reasonable remedy

Change of Mind

We generally do not provide refunds solely because a customer:

• Changes their mind
• Decides they no longer need the product
• Does not use the product
• Expected functionality that was not advertised
• Prefers a different product after receiving access to the purchased digital file

Software Requirements and Compatibility

Customers are responsible for reviewing the stated software requirements before purchase.

For example, when a product is identified as a Microsoft Excel .xlsx workbook, the customer is responsible for having suitable software to use the file.

Compatibility with other spreadsheet programs, including Google Sheets, Apple Numbers, or other applications, is not guaranteed unless the individual product page expressly states otherwise.

A refund is not normally provided because a customer does not have the required software when the requirement was disclosed before purchase.

Business Results

Refunds are not provided because:

• A particular calculation produces a result the customer does not prefer
• A customer determines that a price or margin target is not suitable for their business
• The product does not produce a desired business outcome
• A business does not become more profitable after using the product

Our products are business-planning and decision-support tools and do not guarantee specific financial or operating outcomes.

Duplicate Purchases or Charges

If you believe you were charged more than once for the same purchase, contact us promptly and provide the email address used for the transaction so we can review the order records.

Unauthorized or Fraudulent Transactions

If you believe a transaction was made without authorization, contact us promptly and also contact your payment provider as appropriate.

Contact Us Before Filing a Payment Dispute

If you experience a download, file, billing, or product-description issue, please contact us before initiating a payment dispute or chargeback.

We want an opportunity to investigate and correct legitimate problems.

Legal Rights

Nothing in this Refund Policy limits consumer rights or remedies that cannot legally be waived under applicable law.

Contact

For purchase or technical-support questions:

Young Digital LLC

Doing business as Young Digital Business Tools

Email: support@auditmyrepair.com

Please include:

• Your name
• Email address used for purchase
• Product name
• Brief description of the issue
• Screenshot, when helpful