Effective date: 24 July 2026

ZAMOT sells digital music-production products delivered electronically, including loops, stems, sample packs, drum kits and presets.

Digital delivery

Purchased files are made available immediately after checkout through a download page and email link.

Where required by applicable consumer law, by requesting immediate delivery you expressly consent to delivery beginning before the end of the withdrawal period and acknowledge that your right of withdrawal ends once downloading or access to the digital content begins.

Change-of-mind refunds

Because digital products cannot be returned after access or download, refunds, exchanges and cancellations are generally not provided for:

• changing your mind after purchase

• purchasing the wrong product

• failing to review the product description, included formats or system requirements

• not having the software, equipment or knowledge needed to use the files

• downloading or accessing the product and later deciding not to use it

Technical problems and incorrect products

Please contact ZAMOT if:

• the download link does not work

• a file is missing, corrupted or cannot be opened

• you received the wrong product

• the delivered product is materially different from its description

ZAMOT will first attempt to resolve the issue by providing access, replacing the affected file or delivering a corrected version.

If the problem cannot reasonably be resolved, an appropriate refund may be issued. Nothing in this policy limits any mandatory consumer rights available under applicable law.

Duplicate or unauthorized payments

Contact ZAMOT promptly if you believe you were charged more than once or if a payment was made without your authorization.

Contact

For purchase and download support:

Email: zamotbeats@gmail.com

Please include your order email address, product name, order date and a short description of the issue.