FAQs
Ordering & Payments | Digital Products | Clothing & Physical Orders | Beats & Licensing
Ordering & Payments | Digital Products | Clothing & Physical Orders | Beats & Licensing
We accept PayPal, Visa and Mastercard. All payments are processed securely through Payhip.
We do not store your card details.
Yes. This store is powered by Payhip, which uses 256-bit SSL encryption on all transactions. Your payment and
personal information are fully protected.
Yes. Payhip automatically sends an order confirmation email to the address you used at checkout.
This is your receipt. If you don't receive it within 10 minutes, check your spam folder.
After payment is confirmed, Payhip sends a download link to your email address automatically. Click the link and download your files. The link expires after 2 downloads or 30 days, save your files immediately.
All music downloads include MP3 (320kbps) and WAV (lossless).
Beat licenses include formats based on tier. See the Beat License Terms page for details.
Check your spam/junk folder first.
If it's not there, visit payhip.com and log in with the email you used at checkout. Your purchases are stored in your Payhip library.
Still can't find it? Contact us via the Contact page.
Yes. Log in to your Payhip account and go to your purchase library. All your files are stored there permanently.
Each clothing product listing includes a size guide with chest and length measurements in cm.
Our items run true to size. If you are between sizes, size up.
Local (Botswana): 3–5 business days after processing.
Southern Africa (ZA, ZW, ZM, NA): 7–14 business days.
International: 14–21 business days.
Processing takes 1–3 business days before shipping.
Yes. We ship worldwide. International shipping costs are calculated at checkout.
Contact us before ordering if you have questions about rates to your country.
Yes. Returns are accepted within 14 days of delivery, if the item is unworn and in original condition.
See our full Shipping & Returns Policy for details.
Basic gives you a tagged MP3 for up to 5,000 streams.
Premium gives you untagged MP3+WAV for unlimited streams.
Exclusive gives you full stems, all rights, and the beat is removed from sale permanently.
See the Beat License Terms page for full details.
Yes. All tiers require credit.
Use exactly: Prod. by Jnr-Jay | Alpha Ink Records
This must appear on streaming platforms and any physical release credits.
Stems are included only with the Exclusive License tier.
Basic and Premium leases do not include stems.
If a beat is listed as available, no exclusive has been sold.
Once an Exclusive License is purchased, the beat is removed from the store immediately.
It cannot be purchased again.
Commercial sync (ads, film, TV) is only included in the Exclusive License. Contact us for custom sync quotes.
Yes. Contact us via Alpha Ink Records with your project details, genre, reference tracks,and budget.
Still have a question? Use the Contact page on this store.