FREQUENTLY ASKED QUESTIONS

WHAT WILL I RECEIVE?

You will receive a digital e-book in PDF format. No physical book or other physical product will be shipped.

WHAT LANGUAGE ARE THE E-BOOKS WRITTEN IN?

The e-books currently available in this store are written in English.

HOW WILL I RECEIVE MY E-BOOK?

After successful payment, Payhip will display a download link and send download instructions to the email address used during checkout.

I DID NOT RECEIVE MY DOWNLOAD EMAIL. WHAT SHOULD I DO?

Please check your spam, junk and promotions folders and confirm that the email address entered at checkout was correct. If you still cannot find the email, contact alexandrarubenich@gmail.com with your full name and order information.

WHICH DEVICES CAN I USE?

The PDF can be viewed on most computers, tablets and smartphones using a standard PDF reader. For the best experience, we recommend downloading and saving the file to your personal device.

CAN I PRINT THE E-BOOK?

Yes. You may print one copy for your own personal or professional reference. Commercial printing, reproduction or distribution is not permitted.

CAN I USE THE RECIPES IN MY BUSINESS?

Yes. You may use the recipes and techniques to create and sell your own finished cakes, macarons and desserts. However, you may not reproduce, share, publish, translate, resell or distribute the e-book, its text, photographs or recipes as digital or printed content.

CAN I SHARE THE FILE WITH ANOTHER PERSON?

No. Each purchase provides a personal, non-transferable licence for one customer. Please do not forward, upload, copy or share the PDF.

ARE RESULTS GUARANTEED?

The e-books provide professional recipes, methods and guidance, but results may vary depending on ingredients, equipment, measurements, climate, storage conditions and individual technique.

WHAT IS YOUR REFUND POLICY?

Because these are instantly delivered digital products, purchases are generally non-refundable after the file has been accessed or downloaded, except where required by law or when we cannot resolve a genuine technical or delivery problem. Please read the complete Refund Policy before purchasing.

HOW CAN I CONTACT YOU?

For order assistance, download problems or product questions, email alexandrarubenich@gmail.com. We aim to respond within two business days.