All products sold through this store are digital PDF e-books. No physical product will be shipped.

Due to the immediate-access nature of digital products, all sales are final and non-refundable once the file has been delivered, accessed or downloaded, except where required by applicable law.

Refunds are not provided for change of mind, purchasing the wrong product, failure to read the product description or language information, device incompatibility with standard PDF files, or results that vary due to ingredients, equipment, climate or individual technique.

If you do not receive your download, are charged twice, or receive a corrupted file, please contact alexandrarubenich@gmail.com. We will provide technical assistance or a replacement file. A refund will only be considered if we are unable to resolve a genuine delivery or file-related issue.

By completing your purchase, you request immediate delivery of the digital content and acknowledge that, where permitted by law, you lose your right to cancel once access or downloading begins.

This policy does not affect any mandatory consumer rights that apply in your country.