Privacy Policy

Last updated: 22 August 2026

This Privacy Policy explains how AM Foods LLC, trading as Chef Alexandra Machado (“we”, “us” or “our”), collects, uses and protects your personal information when you visit our Payhip store, purchase our digital products or contact us.

INFORMATION WE COLLECT

We may collect:

• Your name, email address and billing information

• Order details, transaction records and purchase history

• Messages and information you provide when contacting us

• Technical information such as IP address, browser, device type and interactions with our store

• Marketing and analytics information collected through cookies or tools such as the Meta Pixel, where enabled and permitted

Payments are securely processed by third-party payment providers such as Stripe. We do not receive or store your complete card details.

HOW WE USE YOUR INFORMATION

We use your information to:

• Process your order and deliver your digital product

• Send purchase receipts and download instructions

• Provide customer support

• Prevent fraud and maintain store security

• Maintain accounting, tax and legal records

• Analyse store performance and improve our products

• Measure advertising performance through tools such as the Meta Pixel

• Send marketing communications only where you have provided consent or where otherwise permitted by law

HOW YOUR INFORMATION IS SHARED

We may share necessary information with trusted service providers, including:

• Payhip, which hosts our online store and delivers digital products

• Stripe, which processes payments

• Meta and other analytics or advertising providers, where these tools are enabled

• Professional advisers, regulators or authorities when required by law

These providers process information according to their own privacy policies and security procedures.

DATA RETENTION

We keep personal information only for as long as necessary to fulfil orders, provide support, maintain required business and tax records, prevent fraud and comply with legal obligations.

YOUR RIGHTS

Depending on your location, you may have the right to request access to, correction of, deletion of or restriction of your personal information. You may also object to certain processing or withdraw marketing consent at any time.

To make a privacy request, contact us at alexandrarubenich@gmail.com

COOKIES AND ANALYTICS

Our store and its service providers may use essential cookies to operate the checkout and optional cookies or similar technologies for analytics and advertising. Where required, these technologies will be used with your consent.

INTERNATIONAL DATA PROCESSING

Because our service providers operate internationally, your information may be processed outside your country of residence. Appropriate safeguards will be used where required by applicable law.

CHILDREN’S PRIVACY

Our store and products are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

AM Foods LLC

Trading as Chef Alexandra Machado

United Arab Emirates

Email: alexandrarubenich@gmail.com