Last updated: October 2026

ConstructPacks UK respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected and used when you visit our store, contact us or purchase our digital products.

1. Information We May Collect

When you purchase a product, contact us or otherwise interact with our store, information may be collected such as your name, email address, billing information, order details and correspondence.

Payment card details are processed by the relevant payment provider and are not directly stored by ConstructPacks UK.

2. How We Use Your Information

We may use personal information to process and fulfil orders, provide access to purchased digital products, respond to enquiries, provide customer support, maintain transaction and accounting records, prevent fraud or misuse, and comply with legal and regulatory obligations.

Where you have separately consented to receive marketing communications, your details may also be used for that purpose.

3. Payment and Store Providers

Our online store is operated using Payhip. Payments may be processed by third-party payment providers such as Stripe or PayPal, depending on the payment methods available at checkout.

These providers process information in accordance with their own privacy policies and legal obligations.

4. Legal Basis for Processing

Where UK data protection law applies, personal information may be processed because it is necessary to perform a contract with you, comply with a legal obligation, pursue legitimate business interests, or because you have provided consent.

5. Cookies and Analytics

Our store and the services used to operate it may use cookies and similar technologies necessary for functionality, security, checkout, analytics and other permitted purposes.

Cookie controls and information provided by the store platform should be used where available.

6. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including customer support, accounting, tax, fraud prevention and legal obligations.

7. Sharing Your Information

We do not sell your personal information.

Information may be shared with service providers where necessary to operate the store, process payments, deliver purchases, provide technical services or comply with legal requirements.

8. Your Rights

Depending on the circumstances and applicable law, you may have rights concerning your personal information, including rights to request access, correction or deletion, restrict or object to certain processing, and withdraw consent where processing is based on consent.

You may also have the right to complain to the UK Information Commissioner's Office.

9. Security

Reasonable steps are taken to protect personal information. However, no internet-based service can guarantee absolute security.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to our services, providers or legal obligations. The latest version will be published on this page.

11. Contact

For privacy-related questions or requests, please contact ConstructPacks UK through the Contact page on this website.