Privacy Policy
Last updated: 28 October 2026
1. Who We Are
Digital Desk Studio is an online business selling downloadable spreadsheets, templates and other digital products.
The business is operated by Samuel Barrett, a sole trader trading as Digital Desk Studio.
For the purposes of UK data protection law, Samuel Barrett trading as Digital Desk Studio is the data controller for personal information processed in operating this business.
Business correspondence address:
Samuel Barrett trading as Digital Desk Studio
Ground Floor
2 St Peter's Street
Huddersfield
HD1 1LN
United Kingdom
Email: digitaldeskstudio27@outlook.com
Website: https://payhip.com/DigitalDeskStudio27
This Privacy Policy explains how we collect, use, share and protect personal information when you visit our online store, purchase digital products or contact us.
2. Information We Collect
When you use our store, we may collect or receive:
- Your name, email address, country and billing details provided during checkout.
- Information about your purchases, including products ordered, transaction dates, prices, order references, refunds and download records.
- Your responses to checkout questions, including acknowledgement of immediate digital delivery.
- Messages and information you provide when contacting us for customer support.
- Your marketing preferences, if you choose whether to receive product updates or offers.
Our storefront provider, Payhip, and connected service providers may also collect technical information such as IP addresses, browser details, device information, cookies and website usage data.
Payment card details are processed securely by the payment provider. Digital Desk Studio does not directly collect or store customers' full payment card numbers or security codes.
3. How We Use Your Information
We use personal information to:
- Process purchases and provide access to purchased digital downloads.
- Send order confirmations, receipts and other essential purchase communications.
- Respond to enquiries, resolve technical problems and provide customer support.
- Handle refunds, disputes and other order-related matters.
- Maintain financial, accounting and tax records.
- Protect our store against fraud, misuse and unauthorised activity.
- Send marketing emails about relevant Digital Desk Studio products where you have opted in or where otherwise permitted by applicable law.
We do not sell or rent customer personal information to third-party marketers.
4. Our Legal Bases for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:
Contract: To process your order, deliver digital products and provide purchase-related assistance.
Legal obligation: To maintain records, comply with tax and accounting requirements and respond to lawful requests.
Legitimate interests: To operate and protect our business, prevent misuse, maintain records of enquiries and improve customer service, where those interests are not overridden by your rights.
Consent: Where required, including optional marketing communications and non-essential cookies or similar technologies.
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Payment Processing and Service Providers
Our online store is hosted by Payhip, which provides services including checkout, order management and digital product delivery.
Card payments are processed using Stripe, our connected payment service provider.
Relevant personal information may be shared with these providers where necessary to process transactions, deliver purchases, prevent fraud and operate the store.
We also use email services to communicate with customers and may disclose information to professional advisers or public authorities where reasonably necessary or legally required.
These organisations may process certain information under their own privacy policies and legal responsibilities.
You can read their privacy policies here:
Payhip: https://payhip.com/privacy
Stripe: https://stripe.com/gb/privacy
6. Marketing Communications
Receiving marketing emails is optional.
If you choose to receive product updates or offers, we may email you information about Digital Desk Studio products, templates and promotions.
We may also send marketing where another lawful permission applies, subject to the relevant UK electronic marketing rules.
You can unsubscribe from marketing communications at any time using an unsubscribe option where provided or by emailing digitaldeskstudio27@outlook.com.
We will still send essential messages relating to your purchases where necessary, even if you choose not to receive marketing.
7. Cookies and Website Technology
Our Payhip-powered storefront may use cookies and similar technologies for essential functions, including checkout, security and account access.
Payhip or other service providers may also use technologies for website analytics or other purposes.
Where legally required, non-essential cookies and similar technologies must not be used without appropriate consent.
You may be able to manage cookies through your browser or any cookie preference controls made available by the platform.
For further information about Payhip's use of cookies, please see https://payhip.com/privacy.
8. How Long We Keep Information
We retain personal information only for as long as necessary for the purposes de