Last updated: September 2026

We want you to be happy with your order. If there is a problem, please contact us at matei@icloud.com and we will help.

Changed your mind?

If you buy an item online, you normally have the legal right to cancel your order within 14 days of receiving it, without giving a reason.

After telling us that you want to cancel, you normally have a further 14 days to return the item.

Items should be returned in an unused condition, allowing for reasonable handling to check the item in the same way you could in a shop.

Once we receive the returned item, we will arrange your refund within the required timeframe.

Where applicable, the refund will include the cost of standard delivery. The cost of returning an unwanted item is normally the customer’s responsibility.

Faulty, damaged or incorrect items

If your item arrives damaged, is faulty, or you receive the wrong item, please contact us as soon as possible with details of the problem and, where useful, photographs.

We will work with you to arrange an appropriate remedy, which may include a replacement or refund.

Your statutory consumer rights are not affected by this policy.

T-shirts purchased from the standard designs shown in the shop are subject to the same statutory consumer rights as our other physical products.

T-shirts are produced and shipped by our fulfilment partner Artful Image.

If there is a problem with a T-shirt, please contact Eclipse Drawss Shop rather than contacting the fulfilment company directly. We will deal with the issue for you.

Returns address

Please contact us before sending anything back. We will provide the appropriate return instructions and address.

Contact: matei@icloud.com

Eclipse Drawss Shop

Operated by Mat Riain