Thank you so much for supporting my small independent art shop! I aim to provide my customers with the best quality items and packaging :D

Order Processing☆

Orders are normally prepared and dispatched within 2–5 working days.

During busy periods, processing might take a little longer-

If there is a significant delay with your order, we will contact you using the email address provided at checkout.

UK Delivery☆

UK orders are sent using an appropriate postal or delivery service depending on the size and type of item ordered.

Estimated delivery after dispatch is normally

2–5 working days

International Delivery

We ship to a selection of international destinations, including Europe, US etc

Typical delivery times after dispatch are:

    •    Europe: 5–10 working days

    •    USA and Canada: 7–14 working days

    •    Other international destinations: 7–21 working days

International delivery times can vary depending on the destination, postal service and customs processing ☻

Shipping Costs☆

Shipping charges are calculated according to the items ordered and the destination.

The applicable delivery charge will be shown during checkout before you complete your purchase.

Where possible, items purchased together will be packaged and shipped together.

Customs, Import VAT and Duties☆

International customers are responsible for any local customs charges, import VAT, duties or handling fees that may be charged when an order enters their country.

These charges are determined by the authorities in the destination country and are not included in our shipping charge unless specifically stated at checkout.

Incorrect Addresses☆

Please check your delivery address is correct before completing your order

If you notice an error, please contact us as soon as possible. We will try to correct the address if the order has not yet been dispatched.

We cannot guarantee that an address can be changed once an order has been sent.

If an order is returned to us because an incorrect or incomplete address was supplied, additional postage may be required before the order can be sent again.

Delayed or Missing Orders

Postal delays can sometimes happen- particularly with international shipments.

If your order has not arrived within the period after the estimated delivery time, please contact me and include your order number.

I will do my best to investigate the delivery and help resolve the issue.(≧∀≦)

Damaged Orders

If your order arrives damaged, please contact me as soon as possible.

If possible, please include:

    •    Your order number

    •    A description of the damage

    •    A photograph of the damaged item

    •    A photograph of the packaging if it was also damaged

I will then arrange an appropriate replacement or refund in accordance with the Refund & Returns Policy.

Questions About Shipping

If you have any questions about delivery before placing an order, please contact me through the contact details provided on our shop.

Last updated: September 2026