Last updated: 4 October 2026

This page explains how EJECT SYSTEMS orders are processed, dispatched and delivered.

ORDER PROCESSING

Orders are prepared for dispatch as soon as possible after payment has been successfully completed.

Processing times may vary during product launches, restocks, weekends, bank holidays or periods of unusually high demand.

If there is a significant delay affecting your order, we will aim to contact you using the email address provided at checkout.

DELIVERY OPTIONS

Available delivery methods, estimated delivery times and shipping charges will be shown at checkout before payment is completed.

Delivery estimates are provided as guidance and are not guaranteed unless specifically stated otherwise.

EJECT SYSTEMS is not responsible for delays caused by couriers, severe weather, transport disruption or other events outside our reasonable control, but we will assist where reasonably possible if there is an issue with your delivery.

DELIVERY ADDRESS

Please make sure your delivery address is complete and accurate before placing your order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

EJECT SYSTEMS is not responsible for failed delivery caused by an incorrect or incomplete address supplied by the customer, except where required by law.

TRACKING

Where tracking is available, tracking information will be provided once the order has been dispatched.

Tracking updates are managed by the relevant delivery provider and may occasionally take time to appear after dispatch.

LOST OR DELAYED ORDERS

If your order appears to be significantly delayed or lost, please contact us with your order number.

We may ask you to wait until the courier's expected delivery window has passed before an investigation can begin.

If an order is confirmed as lost, we will provide an appropriate replacement or refund in accordance with your legal rights.

DAMAGED PARCELS

If your parcel arrives damaged, please take photographs of the packaging and item as soon as possible and contact us with your order number.

This helps us investigate the issue with the delivery provider.

INTERNATIONAL ORDERS

If international shipping is offered, customers are responsible for checking any import rules that apply in their country.

Import VAT, customs duties or other charges may be payable on international orders unless stated otherwise at checkout.

These charges are normally determined by the destination country's authorities and are outside EJECT SYSTEMS' control.

CONTACT

If you have any questions about your delivery, please use our Contact page and include your order number where possible.