🌿— Terms & Policies

DIGITAL PRODUCTS POLICY

All digital products offered by Essential Zen & Prep Shop — including digital: templates, guides, workbooks, and strategic toolkits — are delivered instantly upon purchase. Because these items are accessible immediately and cannot be returned, all digital product sales are final and non‑refundable.

It is encouraged that you review product descriptions carefully before purchasing to ensure the product aligns with your needs. If you experience any technical issues accessing your files, please contact us directly via our "CONTACT" page, click the navigation "menu bar" and select the page.

We will ensure prompt support, so you receive your materials without interruption. Please provide the following information and read all details to the left of the form before submitting:

1. the title of the product,
2. the day and date of your purchase and
3. the type of device it was downloaded on, i.e. a mobile, computer, smartphone, or laptop.