Privacy Policy
Effective date: 1 August 2026
1. Who We Are
This store is operated by Saleem Alotaibi under the HAIOS™ name. HAIOS™ provides digital books, professional toolkits, templates, and resources for structured Human–AI collaboration.
This policy explains how personal information is handled when you visit the HAIOS™ Payhip store, purchase a product, download a file, or contact us.
2. Information We Receive
Depending on how you interact with the store, we may receive:
- Your name and email address.
- Your country or general billing location.
- Products purchased, payment status, transaction date, and order reference.
- Messages and information you provide when requesting customer support.
- Marketing preferences where you voluntarily consent to receive updates.
Payhip may also collect technical information such as your IP address, browser type, device information, cookies, and store activity in accordance with Payhip’s own privacy and cookies policies.
3. How We Use Information
We use personal information to:
- Process and administer purchases.
- Deliver digital products and download links.
- Send receipts, product updates, and important service messages.
- Provide customer support and resolve download or order issues.
- Prevent fraud, misuse, unauthorized distribution, and security incidents.
- Maintain accounting, transaction, tax, and business records.
- Comply with applicable legal and regulatory requirements.
- Send marketing communications only where permitted or consented to.
4. Payments
Payments are processed through Payhip and connected payment providers such as PayPal.
HAIOS™ does not directly receive or store complete payment-card details. Payment providers process financial information according to their own terms and privacy policies.
5. Sharing of Information
Information may be shared only where reasonably necessary with:
- Payhip, which operates the store and digital-delivery platform.
- Payment processors used to complete transactions.
- Technology, email, file-delivery, security, or professional service providers supporting store operations.
- Government, regulatory, judicial, or law-enforcement authorities where disclosure is legally required.
- Professional advisers where necessary to protect legal rights or respond to disputes.
We do not sell customer personal information.
6. Marketing Communications
Marketing messages will be sent only where you have consented or where permitted by applicable law.
You may unsubscribe using the link provided in a marketing email or by contacting us. Transactional messages concerning purchases, receipts, downloads, security, or material product updates may still be sent when necessary.
7. Cookies and Analytics
Payhip may use essential and functional cookies to operate the store, process checkout, maintain security, and remember visitor preferences.
At the effective date of this policy, HAIOS™ has not configured Google Analytics or the Facebook/Meta Pixel through the Payhip store.
You can control cookies through your browser settings and through any cookie controls displayed by Payhip.
8. Data Retention
Order, support, and transaction information may be retained for as long as reasonably required to:
- Provide purchased products and customer support.
- Maintain accounting, contractual, tax, and business records.
- Address disputes, fraud, security incidents, or legal claims.
- Comply with applicable laws and regulatory obligations.
Information that is no longer required will be deleted, anonymized, or securely retained where continued storage is legally necessary.
9. Your Rights
Depending on your location, you may have rights to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion or restriction of certain information.
- Object to certain processing activities.
- Withdraw consent for marketing communications.
- Request a portable copy of eligible information.
- Submit a complaint to an appropriate data-protection authority.
Some requests may be limited where information must be retained for legal, accounting, fraud-prevention, contractual, or security purposes.
10. International Processing
Payhip, payment processors, and other service providers may process information in countries outside your country of residence.
Those providers are responsible for applying safeguards required under their applicable privacy obligations.
11. Information Security
Reasonable administrative and technical safeguards are used to protect information under our control.
However, no online platform, transmission method, or storage system can guarantee absolute security.
12. Children’s Privacy
The store and its products are intended for adults and professionals.
We do not knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian.
13. Changes to This Policy
This Privacy Policy may be updated when store practices, services, technology, or legal requirements change.
The effective date at the beginning of the policy will be revised when material changes are made.
14. Contact
For privacy questions, access requests, corrections, deletion requests, or other concerns, contact:
Saleem Alotaibi
HAIOS™
Email: samotaibi1977@gmail.com
Payhip’s privacy policy is available at: