TERMS AND CONDITIONS OF SALE

IngredView Formulator’s Inventory Model

Last updated: 02 August 2026

1. About Us

IngredView is a business based in South Australia, Australia. We create and sell digital tools for professional formulators and small business operators, including the IngredView Formulator’s Inventory Model.

For any enquiries, please contact us at: hello@ingredview.com

2. The Model

IngredView sells a downloadable Microsoft Excel-based digital model (Model) designed to help professional formulators and business operators manage ingredient inventory, supplier information, ingredient data and related documentation. The Model is supplied as a digital download only. It is designed for Microsoft Excel and will not function in Google Sheets, Numbers or similar spreadsheet applications.

3. Purchasing

By completing a purchase, placing an order or clicking to accept these Terms and Conditions at checkout, you make an offer to buy the Model on these Terms and Conditions. We accept your offer when we confirm your order, process your payment or make the Model available for download, whichever occurs first. At that point, a contract is formed between you and us. By completing a purchase, you confirm that:

• You are at least 18 years of age;

• The information you have provided is accurate and complete;

• You have read and agree to these Terms and Conditions and the End User Licence Agreement (EULA); and

• You are purchasing for your own use or for your business, not for resale, redistribution or unauthorised sharing.

4. Pricing and Payment

All prices are displayed in Australian dollars (AUD) unless otherwise stated. The price payable is the price shown at checkout when you submit your order. International customers are responsible for any taxes, duties, bank fees, currency conversion charges or levies applicable in their own jurisdiction, except to the extent we or our payment platform are legally required to collect and remit them.

Payment is required in full at the time of purchase and is processed securely through our nominated payment platform. IngredView does not store your complete payment card details. Your payment may be subject to the payment platform’s own terms, security processes and fraud prevention checks. We may decline, cancel or refund an order if payment is not authorised, if we reasonably suspect fraud or misuse, or if we are unable to supply the Model.

5. Digital Delivery

Upon successful payment, you will receive access to download the Model by email, account access, checkout confirmation page or another digital delivery method we make available. Please ensure your email address is entered correctly at checkout. If you do not receive your download link within 24 hours of purchase, contact us at hello@ingredview.com.

It is your responsibility to ensure that:

• You have a compatible, properly licensed version of Microsoft Excel capable of opening and running macro-enabled files (.xlsm), and your device settings, security permissions and IT policies allow those files and macros to operate; and

• You download and save your file promptly, as download links may expire or be limited for security reasons.

6. Refund Policy

As this is a digital product that is immediately accessible upon purchase, we do not offer refunds for change of mind, mistaken purchases, incompatibility that was disclosed before purchase, or a failure to read the product description or system requirements. This does not affect any rights or remedies you may have under applicable consumer law, including the Australian Consumer Law.

You may be entitled to a repair, replacement, resupply, refund or other remedy if the Model:

• Has a major fault or other failure that prevents it from functioning as described; or

• Is significantly different from what was advertised.

Change of mind is not grounds for a refund on a digital product. If you experience a technical issue with your download or file access, please contact us and we will work to resolve it promptly. We may ask you to provide reasonable information about your device, Excel version, error messages and steps taken so that we can assess and address the issue.

Australian customers: Our goods and services may come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

EU and UK customers: By completing your purchase, you expressly consent to the immediate supply of this digital content and acknowledge that your right of withdrawal is waived upon download commencing, in accordance with applicable EU and UK consumer law. If you do not wish to waive your withdrawal right, do not proceed with the download.

7. International Sales and Tax

IngredView may sell the Model to customers outside Australia. The following applies to international customers:

• EU customers: Depending on your country, local VAT may apply. Where required by law and applicable thresholds are met, IngredView or its payment platform will collect and remit VAT accordingly.

• UK customers: UK VAT may apply where applicable thresholds are met.

• All other international customers: You are responsible for determining and paying any local taxes, duties or levies that may apply to your purchase under the laws of your jurisdiction.

IngredView reserves the right to adjust pricing, availability, tax treatment or payment options for specific regions in order to comply with local law, payment platform requirements, sanctions, export controls or tax obligations.

8. Licence and Use

Your purchase grants you a single-user licence to use the Model as set out in the EULA, which forms part of these Terms and Conditions. The EULA governs your licence, permitted use, restrictions, copying, backup, transfer and termination of use. If there is any inconsistency between these Terms and Conditions and the EULA, the EULA prevails to the extent of the inconsistency for licence and use matters, and these Terms and Conditions prevail for purchase, payment, delivery, refunds and general sale matters. In summary:

• One purchase = one user licence;

• You may not share, resell or redistribute the Model;

• The Model, and all intellectual property within it, remains the property of IngredView.

For team or multi-seat licences, please contact us directly.

9. Disclaimer

The Model is a tool designed to assist with ingredient management and inventory tracking. It is not a substitute for professional regulatory, safety, scientific, product formulation, labelling, therapeutic goods, chemical compliance or legal advice. IngredView makes no representation that the Model is suitable for any specific formulation, ingredient, product, regulatory environment, market, business, manufacturing process or industry standard.

You are solely responsible for verifying the accuracy, completeness and suitability of any data entered into, generated by or exported from the Model and for ensuring your formulations, ingredients, suppliers, labels, safety assessments, claims, products and business practices comply with all applicable laws, regulations, standards and guidance in each jurisdiction where you operate or sell products.

10. Limitation of Liability

To the fullest extent permitted by applicable law, IngredView’s total aggregate liability to you for any claim arising from or in connection with the purchase, download, installation, use of, inability to use or reliance on the Model, whether in contract, tort including negligence, statute or otherwise, is limited to the amount paid by you for the Model. IngredView is not liable for any indirect, consequential, special or economic loss, loss of profit, loss of revenue, loss of goodwill, loss of business opportunity, loss of data, production interruption, regulatory action, product recall or loss arising from use of or reliance on the Model.

Nothing in these Terms and Conditions limits or excludes any liability that cannot lawfully be limited or excluded, including liability for fraud, wilful misconduct or any rights you have under applicable consumer protection law in your jurisdiction that cannot be excluded by contract. Where the Australian Consumer Law allows our liability for a failure to comply with a consumer guarantee to be limited, our liability is limited, at our option, to supplying the Model again or paying the cost of having the Model supplied again.

11. Intellectual Property

All content, design, structure, formulas, macros, documentation, templates, examples, look and feel and other materials within or supplied with the Model are the intellectual property of IngredView or its licensors and are protected under Australian copyright law and applicable international copyright conventions, including the Berne Convention. Except for the limited licence granted under the EULA, no right, title or interest in the Model is transferred to you. Unauthorised copying, reproduction, adaptation, sharing, resale, distribution, reverse engineering or circumvention of technical restrictions in the Model is a breach of these Terms and may constitute copyright infringement.

12. Privacy

We collect and use personal information that is reasonably necessary to process your order, deliver the Model, provide support, administer our business, comply with law, prevent fraud and communicate with you about similar products or updates where permitted by law. This may include your name, email address, billing details, order information, support communications and payment information processed by our payment platform. We do not sell your personal information. We may share personal information with service providers, payment processors and advisers where reasonably necessary for those purposes. For more information, contact us at hello@ingredview.com.

13. Governing Law and International Customers

These Terms and Conditions, their subject matter and their formation are governed by the laws of South Australia, Australia. The parties submit to the exclusive jurisdiction of the courts of South Australia and any courts entitled to hear appeals from those courts, except where the law in your jurisdiction requires otherwise.

Where the law of your country provides consumer rights or protections that cannot be excluded by contract, those rights are not affected by these Terms and Conditions and continue to apply alongside them. You are responsible for ensuring that accessing, downloading and using the Model is lawful in your jurisdiction, including in relation to import, export, sanctions, tax, data and consumer laws.

14. Changes to These Terms

IngredView may update these Terms and Conditions from time to time. The Terms and Conditions that apply to your purchase are the version presented or linked at the time you place your order, unless a change is required by law or is expressly stated to apply to existing customers. Changes will apply to purchases made after the updated Terms and Conditions are published. Any change to your licence or use of the Model is governed by the EULA.

15. Notices

When we refer to “in writing” in these Terms and Conditions, this includes email. You may contact us, give notices or raise support issues by emailing hello@ingredview.com. We may contact you or give notices using the email address or other contact details you provide at checkout. An email notice is taken to be received when sent, unless the sender receives an automated message that the email was not delivered.

16. Assignment

We may assign, transfer or subcontract our rights and obligations under these Terms and Conditions to another person or entity as part of a business sale, restructure, outsourcing arrangement or operational change, provided this does not materially reduce your rights under these Terms and Conditions. You may not assign or transfer your rights or obligations without our prior written consent.

17. Severability

If any provision of these Terms and Conditions is invalid, void, illegal or unenforceable, that provision is severed to the extent necessary and the remaining provisions continue in full force and effect, unless severance would materially alter the nature or effect of the parties’ rights and obligations.

18. No Waiver

A failure or delay by either party to exercise a right or remedy under these Terms and Conditions is not a waiver of that right or remedy. A waiver is only effective if given in writing and only applies to the specific matter for which it is given.

19. Entire Agreement

These Terms and Conditions, the EULA and any order confirmation form the entire agreement between you and IngredView for your purchase and use of the Model. To the extent permitted by law, you acknowledge that you have not relied on any statement, representation or warranty not set out in those documents, except for any rights or remedies that cannot be excluded under applicable law.

20. Order of Priority

If there is any inconsistency between the documents that apply to your purchase, the following order of priority applies: first, any non-excludable rights under applicable law; second, any written order confirmation or product description at checkout for product-specific matters; third, the EULA for licence and use matters; and fourth, these Terms and Conditions for all other sale and general matters.