Effective Date: 10 October 2026

Last Updated: 13 October 2026

1. About These Terms

These Terms of Use apply to the KleanBiz Systems online store, website, digital products, free resources, downloads and related materials.

KleanBiz Systems is a trading brand operated by Bukham Projects and Properties Ltd.

Email: support@bukham.co.uk

In these Terms, references to “KleanBiz Systems”, “we”, “us” and “our” mean Bukham Projects and Properties Ltd. trading as KleanBiz Systems.

References to “you”, “your” or “customer” mean any person or organisation accessing our website, downloading our resources or purchasing our products.

By accessing our website, obtaining a free resource or purchasing a KleanBiz Systems product, you agree to these Terms.

Please read them carefully before using our products.

2. About KleanBiz Systems

KleanBiz Systems provides practical digital resources designed primarily for cleaning entrepreneurs and cleaning businesses.

Our products may include business operating systems, handbooks, editable templates, standard operating procedures, checklists, spreadsheets, calculators, diagnostic tools, pricing tools, profitability resources, client management resources and other digital business materials.

Some products may be provided free of charge.

Unless clearly stated otherwise, all products are supplied digitally. No physical product will be delivered.

3. Product Information

We take reasonable care to ensure that product descriptions, features, prices, screenshots, cover images and promotional information are accurate.

Customers should review the applicable product page before purchasing.

Digital files may appear slightly differently depending on the customer's device, operating system, software or application used to open them.

Where editable Word, Excel or similar files are supplied, the customer is responsible for having compatible software capable of opening or editing those formats.

4. Prices

Prices are shown in pounds sterling (GBP). The price on the store is the price that applies at the time shown, plus any taxes or charges displayed at checkout.

If your card or bank account uses another currency, your provider converts the amount when you pay and may charge its own fees.

We may change prices or run discounts at any time. A price change doesn't affect an order that has already been completed.

5. Orders and Payments

Orders may be processed through Payhip and supported payment providers such as PayPal, Stripe or other payment methods made available through the checkout.

An order is normally considered accepted when payment has been successfully processed and access to the relevant digital product has been provided or confirmed.

You are responsible for ensuring that the information submitted during checkout is accurate.

We reserve the right to decline or cancel an order where we reasonably suspect fraud, payment abuse, unauthorised use, technical error or misuse of our products.

6. Digital Delivery

Digital products are normally supplied electronically after successful checkout.

Paid products may be delivered by download link, customer account access or another electronic delivery method available through our ecommerce platform.

Free products may also require completion of a free checkout process before access is provided.

You are responsible for entering an accurate email address during checkout.

If you experience difficulty accessing a legitimate purchase, contact:

support@bukham.co.uk

Please include the email address used for your order and the name of the product concerned.

7. Licence to Use KleanBiz Systems Products

Unless a product expressly states otherwise, purchasing or downloading a KleanBiz Systems resource provides you with a limited, non exclusive and non transferable licence to use that resource for your own personal use or the internal operation of your own business.

You may adapt editable templates for use within your own business.

You may enter your own business details into worksheets, forms, calculators and operational documents.

You may print copies for legitimate internal use.

You may allow employees or contractors working directly for your business to use the materials where this is reasonably necessary for your internal operations.

You may not resell, redistribute, sublicense or commercially reproduce KleanBiz Systems materials.

You may not upload purchased materials to file sharing websites, public repositories, template marketplaces or other platforms for redistribution.

You may not sell modified versions of our resources as your own digital products.

You may not share purchased resources with unrelated businesses.

You may not reproduce a KleanBiz Systems product substantially for the purpose of creating a competing commercial product.

You may not falsely claim authorship or ownership of our original materials.

8. Intellectual Property

Unless otherwise stated, all intellectual property rights relating to KleanBiz Systems products, written materials, frameworks, graphics, templates, workbooks, designs, checklists, operating procedures and supporting resources belong to Bukham Projects and Properties Ltd. or are used under appropriate licence.

Purchasing a product does not transfer ownership of the underlying intellectual property to you.

Your rights are limited to the licence expressly granted in these Terms.

9. Free Resources

Resources supplied free of charge remain protected by copyright and intellectual property law.

A free download does not place the material in the public domain.

Free resources may not be resold, commercially redistributed, repackaged for sale or presented as another person's original work.

10. Educational and Business Information

KleanBiz Systems products provide educational, operational and business planning resources.

They are not individual legal, accounting, tax, financial, employment, insurance, health and safety or regulatory advice.

Business circumstances differ.

You remain responsible for determining whether any template, procedure, pricing method, operational process or recommendation is appropriate for your individual circumstances.

Professional advice should be obtained where required.

11. Health, Safety and Chemical Safety Resources

Any health and safety, chemical safety (such as COSHH in the UK), risk assessment or similar materials included in a KleanBiz Systems product are intended as practical starting resources.

They do not replace a competent assessment of the specific workplace, activities, substances, equipment or personnel involved.

Businesses remain responsible for complying with applicable legislation, manufacturer instructions, safety data sheets, insurer requirements and sector specific obligations.

12. No Guarantee of Business Results

KleanBiz Systems aims to provide useful, professionally structured resources.

However, we cannot guarantee that using a product will result in any particular financial or commercial outcome.

We do not guarantee a particular level of revenue, profit, customers, contracts, business growth, tender success or return on investment.

Results depend on factors including local market conditions, competition, pricing, implementation, business decisions, costs and the customer's own actions.

13. Customer Responsibility

You are responsible for reviewing resources before implementing them.

You are responsible for adapting templates to your particular organisation.

You are responsible for checking financial calculations, assumptions and business information before relying upon them.

You are responsible for maintaining appropriate backups of downloaded materials.

You are also responsible for obtaining appropriate professional advice where required.

14. Technical Compatibility

We take reasonable steps to ensure that supplied files function in commonly used compatible software.

However, we cannot guarantee compatibility with every device, operating system, spreadsheet application, word processing application or software version.

If a supplied file is corrupted, incomplete or materially defective, please contact us so that we can investigate.

15. Refunds and Consumer Rights

Purchases are also governed by our Digital Product & Refund Policy.

Nothing in these Terms removes or restricts statutory consumer rights that cannot legally be excluded. If you live outside the UK, the consumer laws where you live may give you extra rights, and these Terms do not limit them.

Under the Consumer Rights Act 2015, digital content supplied to UK consumers must meet statutory requirements including satisfactory quality, fitness for applicable purpose and conformity with its description. Remedies can include repair or replacement and, in qualifying circumstances, an appropriate price reduction.

16. Third Party Platforms and Services

Our store may use or link to third party platforms including Payhip, PayPal, Stripe and other technology providers.

Those organisations operate under their own terms, policies and security arrangements.

KleanBiz Systems is not responsible for independent third party websites or services outside our reasonable control.

17. Changes and Updates to Products

We may revise, improve, replace, update or discontinue digital products or individual product features.

Unless expressly stated otherwise, purchasing one product does not automatically entitle the customer to every future product, new edition, upgrade, expansion or separately sold resource.

18. Limitation of Liability

Nothing in these Terms excludes liability where doing so would be unlawful.

Subject to applicable law, Bukham Projects and Properties Ltd. will not be responsible for indirect or consequential business losses arising solely from commercial decisions made by a customer using educational or operational resources supplied by KleanBiz Systems.

Nothing in this section affects mandatory statutory consumer rights.

19. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes in our products, business operations, technology, legal obligations or regulatory requirements.

The current version will display its latest revision date.

20. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory rights available to consumers in their own jurisdiction.

21. Contact

For questions concerning these Terms, contact:

KleanBiz Systems

Operated by Bukham Projects and Properties Ltd.

Email: support@bukham.co.uk