Privacy Policy
Effective date: August 18, 2026
Lantern & Pine Press (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information is collected, used, and shared when you visit our online store, purchase a product, download digital content, contact us, or otherwise interact with us.
Information We Collect
Depending on how you use the store, we or the service providers that operate it may collect:
- Your name and email address
- Billing country or region
- Products purchased, order date, transaction amount, and order status
- Messages or information you submit through a contact form or customer-support request
- Marketing preferences and consent records
- Technical information such as IP address, browser type, device information, and store activity
- Information collected through necessary or optional cookies
Payments are processed through Payhip and third-party payment processors such as Stripe or PayPal. Lantern & Pine Press does not receive or store your complete credit-card number, bank-account credentials, or payment-service password.
How We Use Information
We may use personal information to:
- Process and maintain records of purchases
- Deliver digital products and provide access to downloads
- Send order confirmations, receipts, and important product-related communications
- Respond to customer questions and provide support
- Prevent fraud, misuse, and unauthorized distribution
- Maintain and improve our store and products
- Comply with tax, accounting, legal, and regulatory obligations
- Send promotional emails or product updates when you have consented to receive them
We do not sell or rent personal information. We do not use personal information for unrelated third-party advertising.
Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information on one or more of the following grounds:
- Performance of a contract, including processing an order and delivering a purchased product
- Compliance with legal obligations, including tax, accounting, and fraud-prevention requirements
- Our legitimate interests in operating, securing, and improving the business
- Your consent, including consent to receive optional marketing communications or permit nonessential cookies
You may withdraw consent at any time. Withdrawing consent does not affect processing that occurred before the withdrawal.
Service Providers
We rely on service providers to operate the store and fulfill purchases. These may include:
- Payhip, which hosts the storefront and delivers digital products
- Stripe, PayPal, or other available payment processors
- Email, customer-support, analytics, security, and technical-service providers that we may use
These providers receive only the information needed to perform their services and handle information under their own privacy policies and legal obligations.
Payhip’s privacy policy is available at:
Stripe’s privacy policy is available at:
PayPal’s privacy statement is available at:
https://www.paypal.com/us/legalhub/paypal/privacy-full
Cookies and Analytics
The store may use cookies and similar technologies required for checkout, security, account functions, and digital delivery. Optional analytics cookies may also be used to understand store traffic and improve the customer experience.
Where required by law, optional cookies will not be used until you provide consent. You may manage available cookie choices through the store’s cookie banner or your browser settings.
Marketing Communications
We will send promotional emails only when you have chosen to receive them or when otherwise permitted by law. You may unsubscribe at any time by using the unsubscribe link in an email or contacting us.
Transactional messages concerning purchases, downloads, security, policy changes, or customer-support requests are not marketing messages and may still be sent when necessary.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete and document transactions
- Maintain access to purchased products
- Provide customer support
- Prevent fraud and resolve disputes
- Meet tax, accounting, and legal requirements
Marketing information is retained until you unsubscribe, withdraw consent, or ask us to delete it, subject to any information we must retain for legal purposes.
Data Security
We take reasonable administrative and technical measures to protect personal information. However, no online service, storage system, or transmission method can be guaranteed completely secure.
International Processing
Payhip, payment processors, and other service providers may process information in countries other than the country where you live. Where required, these providers use recognized safeguards for international data transfers.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information held about you
- Ask that inaccurate information be corrected
- Request deletion of certain information
- Restrict or object to certain processing
- Receive certain information in a portable format
- Withdraw consent
- Opt out of marketing communications
- Lodge a complaint with an appropriate data-protection authority
These rights may be subject to legal exceptions, including requirements to preserve transaction, tax, fraud-prevention, or accounting records.
To submit a privacy request, contact us at lanternpinepress@gmail.com. We may need to verify your identity before fulfilling a request.
Children’s Privacy
Our store and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information, please contact us so that we can address the matter.
Changes to This Policy
We may update this Privacy Policy when our store practices, service providers, products, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
Contact
For questions or requests concerning this Privacy Policy, contact:
Lantern & Pine Press
Email: lanternpinepress@gmail.com