This Privacy Policy explains how personal information may be collected, used and protected when you interact with MKActiveDigital through our online store.

Information We May Collect

When you place an order, contact us or interact with the store, certain information may be collected, including:

• your name
• email address
• billing information
• order and transaction details
• messages sent through the contact form
• technical information required to operate the store and process transactions

Payment card details are processed by third-party payment providers and are not stored directly by MKActiveDigital.

How We Use Your Information

Personal information may be used to:

• process and fulfil digital orders
• provide access to purchased files
• respond to customer questions and support requests
• manage refunds or payment issues
• prevent fraud or misuse
• maintain transaction and accounting records
• comply with legal and tax obligations
• improve store operations and customer experience

Payment Processing and Store Platform

The MKActiveDigital store is operated using Payhip.

Payments may be processed by third-party payment providers such as Stripe.

These providers may process personal information according to their own privacy policies, security standards and legal obligations.

MKActiveDigital does not control how independent third-party platforms process data outside the services required to operate the store.

Email and Marketing

If you voluntarily subscribe to updates or marketing communications, your email address may be used to send information about products, updates or relevant offers.

You can unsubscribe from marketing communications at any time.

Transactional emails relating to purchases, downloads, payments or customer support may still be sent when necessary.

Cookies and Technical Data

The store and third-party services used to operate it may use cookies or similar technologies for essential functionality, security, analytics and user experience.

Some cookies may be controlled by Payhip or other third-party service providers.

Data Sharing

Personal information is not sold to advertisers or unrelated third parties.

Information may be shared with service providers where necessary to:

• operate the online store
• process payments
• deliver digital products
• provide technical infrastructure
• comply with legal requirements

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil orders, provide customer support, meet accounting and tax obligations and comply with applicable law.

Data Security

Reasonable technical and organisational measures are used to protect personal information.

However, no online service or electronic transmission can guarantee absolute security.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion or restriction of certain processing.

You may also have the right to object to certain uses of your data or withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us through the Contact page.

International Services

The store may use service providers located in different countries. As a result, personal information may be processed or transferred internationally in accordance with the safeguards and legal requirements applied by those providers.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in the store, services or legal requirements.

The current version will be published on this page.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact MKActiveDigital through the Contact page available in the store.