All products sold by MKActiveDigital are digital products delivered electronically. No physical items are shipped.

Due to the nature of digital downloads, purchases are generally final once access to the files has been provided, except where a refund is required by applicable consumer law.

Please review the product description, compatibility information and listing images carefully before purchasing.

Refunds are not normally provided for:

• change of mind
• accidental purchases
• failure to read the product description
• failure to use the purchased product
• lack of compatible software or equipment
• dissatisfaction with results that were not promised in the product description

If you receive a corrupted, incomplete or inaccessible file, please contact us through the Contact page. We will first attempt to resolve the issue or provide a working replacement.

Verified duplicate charges will be refunded.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Digital content and right of withdrawal

Where applicable, by requesting immediate access to digital content and beginning the download, you may lose your statutory right of withdrawal in accordance with applicable consumer law.