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Frequently Asked Questions

What are crystal singing bowls made from?

Our crystal singing bowls are made primarily from high-purity quartz crystal. Each bowl is carefully crafted to produce a clear, resonant tone. Please refer to each individual product listing for specific materials and specifications.


What is 432 Hz?

432 Hz refers to a tuning frequency used in some musical and sound-healing practices. Some people prefer the quality and feeling of sound tuned to 432 Hz, while others prefer standard musical tuning. Where available, our product listings will specify the tuning of the bowl.


How do I play a crystal singing bowl?

Place the bowl securely on a suitable rubber ring or cushion. Gently run the mallet around the outer rim of the bowl using steady, even pressure. Start slowly and allow the sound to build naturally. Never strike the bowl excessively hard.


Are crystal singing bowls fragile?

Yes. Crystal singing bowls require care and should be handled gently. Avoid dropping, knocking or placing heavy objects inside or directly on the bowl.


Do you ship Australia-wide?

Yes. We ship Australia-wide. See our Shipping & Delivery page for current shipping information.


Can I return my bowl?

Please see our Returns & Refunds page for our change-of-mind policy and information about faulty or damaged products. Your rights under Australian Consumer Law are not affected by our store policies.


What if my bowl arrives damaged?

Please contact us as soon as possible with your order number and clear photographs of the packaging and damaged product. We'll assess the issue and work with you on an appropriate solution in accordance with our refund policy.


If you have any further enquirers please contact us directly via email contact.mywf@gmail.com or our contact page.