PRIVACY POLICY
Effective date: 26 September 2026
MealPlanova respects your privacy. This Privacy Policy explains how information may be handled when you visit our store, purchase MealPlanova, or contact us for support.
Information collected
When you place an order, information such as your name, email address, country and transaction details may be collected through our ecommerce and payment providers in order to process your purchase and deliver the product.
If you contact us for support, we may receive the information you voluntarily provide in your email or message.
Payments
Payments are processed through third-party payment providers, including Payhip and Razorpay.
MealPlanova does not directly process or store your full card, UPI, banking or other payment credentials. Payment information is handled by the applicable payment provider according to its own privacy and security practices.
How information is used
Information may be used to:
• Process and confirm your purchase
• Deliver your digital product
• Provide customer support
• Resolve payment, download or access issues
• Maintain transaction records where required
• Protect against fraud, abuse or unauthorized transactions
Digital product data
MealPlanova is an Excel workbook. Information you enter into your downloaded workbook remains in your copy of the file unless you choose to share it with someone else.
MealPlanova does not automatically upload your meal plans, calorie targets, protein targets or other workbook entries to us.
Third-party services
Our store and payment process may use third-party services such as Payhip and Razorpay. Those providers may collect and process information according to their own privacy policies.
Cookies and website technologies
Payhip and other service providers may use cookies or similar technologies for essential store functionality, security, analytics and checkout processing.
Information sharing
We do not sell your personal information.
Information may be shared with service providers only where necessary to operate the store, process payments, deliver purchases, provide support, prevent fraud or comply with applicable legal requirements.
Data retention
Order and support information may be retained for as long as reasonably necessary for transaction records, customer support, fraud prevention and applicable legal or accounting requirements.
Your choices
You may contact us if you have a question about information you have provided directly to MealPlanova.
Contact
For privacy or support questions, contact: