Privacy Policy

 MerchOwn

Effective Date: March 13, 2026

At MerchOwn, accessible from merchown.com, we prioritize the privacy of our global community. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our digital design assets, POD bundles, or custom branding services.

1. Information We Collect

To provide you with high-quality design resources, we collect:

• Personal Information: Name, email address, billing details, and payment information when you purchase T-shirt bundles or custom services.
• Design Specifications: Any logos, brand names, or specific instructions you provide via WhatsApp or our website for custom orders.
• Technical Data: IP address, browser type, and site usage patterns via cookies to improve your user experience.

2. How We Use Your Information

Your data helps us deliver a seamless experience. We use it to:

• Deliver Digital Assets: Sending download links for your editable T-shirt files and POD bundles.
• Project Communication: Using your contact info (Email/WhatsApp) to provide updates on custom designs or unlimited revisions.
• Business Support: Providing tailored advice for your clothing brand and social media marketing needs.
• Security: To prevent unauthorized distribution of our copyright-free assets and ensure secure transactions.

3. Cookies & Tracking

We use cookies to:

• Remember your preferences and shopping cart items.
• Analyze website traffic to offer better design categories (e.g., DTF ready layouts or vintage styles).
• You can manage cookie settings in your browser, though it may affect some site features.

4. Third-Party Sharing & Security

We value your trust. MerchOwn does not sell or trade your personal data. We only share information with:

• Payment Gateways: Secure processors like PayPal, Stripe, or SSL-secured local gateways.
• Communication Tools: Trusted platforms (like WhatsApp) used solely for discussing your design projects.
• Legal Compliance: Only if required by law to protect our rights or yours.

5. Data Security & Refund Policy

We implement SSL (Secure Sockets Layer) encryption to protect your data during checkout. Since we sell digital products (editable files), we maintain a strict Refund Policy as outlined in our Terms of Service to ensure fairness for both the creator and the buyer.

6. Your Rights & Control

As a global user, you have the right to:

• Access, edit, or request the deletion of your personal data.
• Withdraw consent for marketing emails or promotional offers.
• Request a copy of the data we hold regarding your custom orders.

7. Contact Us

For any questions regarding your privacy, data, or design orders, please contact our support team:

• Email: support@merchown.com
• WhatsApp: +8801322415464
• Website: merchown.com

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