Our Refund Policy

MindHaxx products are instant-access digital audio (download and/or streaming). Because digital content is made available immediately, purchases are normally non-refundable once access has been provided.

That said, I’m reasonable — if something’s gone wrong or you’ve made an honest mistake, I’ll help.

Goodwill exceptions (where I may offer a refund or credit)

I may offer a refund, partial refund, store credit, or a swap at my discretion in situations such as:

• Duplicate purchase (e.g., you bought the same track twice by mistake)
• Technical access problems that we can’t resolve within a reasonable time
• Wrong item purchased, where the product has not been accessed (case-by-case)
• Bundles: if you purchase a bundle and have not accessed some items, I may offer a partial refund or store credit relating to the unaccessed content (case-by-case)

What I can’t refund

• Change of mind after access has been provided
• Refund requests where the content has already been accessed/downloaded/streamed, except in the goodwill situations above
• Situations outside my control (e.g., device compatibility issues that can be resolved by standard troubleshooting)

Need help?

If you’re having trouble accessing your purchase, please contact me and I’ll get you sorted.

Contact:

• Threads DM: @mindhaxx_hypnotherapy
• Use the form provided below

When you message, please include:

• the email used at checkout
• the product name
• a brief description of the issue (a screenshot helps)