Privacy Policy
Last updated: September 24, 2026
NekoMouse ("NekoMouse", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when purchasing or using our products.
This Privacy Policy explains what information may be collected when you visit our store or purchase a product from NekoMouse, how that information is used, and how it may be shared.
1. Information We Collect
When you purchase a product from NekoMouse, certain information may be collected or provided to us through our store and payment providers, including:
- Your name, where provided
- Your email address
- Order and transaction details
- The product(s) purchased
- Payment-related information necessary to process your transaction
NekoMouse does not directly collect or store your full payment card number, CVV, or other sensitive payment credentials. Payment information is processed by the payment provider used at checkout.
2. How We Use Your Information
Information associated with your order may be used to:
- Process and fulfill your purchase
- Deliver your digital products
- Send order confirmations and download information
- Provide customer support
- Respond to refund or technical-support requests
- Maintain records of transactions
- Prevent fraud, misuse, or unauthorized transactions
- Comply with applicable legal and financial requirements
We do not use customer information for purposes unrelated to the operation of NekoMouse unless permitted or required by applicable law.
3. Payment Processing
Payments are processed through third-party payment providers available through our store, such as PayPal, Razorpay, or other payment services offered at checkout.
These providers may collect and process payment and transaction information according to their own privacy policies and terms.
NekoMouse does not have access to your complete payment card details when payment is processed through these third-party providers.
4. Information Sharing
We do not sell or rent your personal information to third parties.
Information may be shared with third-party service providers when necessary to operate NekoMouse, including services used for:
- Store and digital product delivery
- Payment processing
- Customer support
- Fraud prevention
- Website or store functionality
We may also disclose information where required by law, legal process, or to protect our rights, customers, or services.
5. Digital Product Delivery
When you purchase a NekoMouse product, your email address and order information may be used by our store platform to provide access to your digital download and related purchase information.
Your purchased files are digital products and are delivered electronically. We do not collect personal information through the cursor files themselves.
6. Cookies and Similar Technologies
Our store platform or third-party services may use cookies or similar technologies to provide essential website functionality, remember preferences, process transactions, and understand how visitors interact with the store.
The use of cookies may also be governed by the privacy policies of the third-party services used by our store.
7. Data Retention
We retain transaction and order information for as long as reasonably necessary to provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or financial obligations.
The specific retention period may vary depending on the type of information and the service provider involved.
8. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.
If you have a privacy-related request, please contact us using the contact information provided on your order receipt or NekoMouse store.
9. Third-Party Services
NekoMouse operates through third-party platforms and services, including our storefront and payment providers.
These services may process information according to their own privacy policies. We recommend reviewing the privacy policies of the relevant services when using them.
10. Children's Privacy
NekoMouse products are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to completing a purchase or providing our services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our store, services, or legal requirements.
Any updated version will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact NekoMouse using the contact email provided on your order receipt or store.