Terms and Conditions
Last updated: September 24, 2026
Welcome to NekoMouse. By accessing our store or purchasing any product from NekoMouse, you agree to the following Terms & Conditions.
Please read these terms carefully before purchasing.
1. Digital Products
All products sold by NekoMouse are digital products delivered electronically.
No physical products will be shipped.
Our products may include downloadable files such as:
- Windows cursor files (.cur)
- Image preview files (.png)
- Installation instructions or other digital documentation
Product descriptions will specify the contents and supported operating systems where applicable.
2. Product Compatibility
NekoMouse cursor packs are designed for Windows 10 and Windows 11, unless otherwise stated on the relevant product page.
Before purchasing, customers are responsible for checking the product description and ensuring that their device and operating system are compatible.
NekoMouse is not responsible for compatibility issues resulting from unsupported operating systems, third-party software, system modifications, or other configurations outside the stated product requirements.
3. License and Personal Use
Unless otherwise stated, purchases from NekoMouse grant the customer a personal, non-exclusive, non-transferable license to use the purchased digital product.
You may:
- Download the product for your personal use.
- Install and use the cursor files on your own compatible Windows devices.
- Make reasonable backup copies for your personal use.
You may not:
- Resell or redistribute the purchased files.
- Upload the files to websites, file-sharing services, or public repositories.
- Share the files with other people.
- Claim the artwork or files as your own.
- Modify and redistribute the files as a separate product.
- Use the files to create and sell derivative products without permission.
- Include the files in another product or service for commercial distribution.
The purchase of a product does not transfer ownership of the underlying artwork, designs, or intellectual property to the customer.
4. Intellectual Property
All artwork, designs, graphics, branding, cursor designs, text, and other content created or provided by NekoMouse remain the property of NekoMouse or their respective rights holders, where applicable.
Purchasing a digital product does not transfer copyright or other intellectual-property rights to the customer.
Unauthorized reproduction, redistribution, resale, or commercial use may violate applicable intellectual-property laws.
5. Orders and Payment
Prices are displayed on the applicable product page and may be changed at any time.
Payment is processed through the payment methods and third-party payment providers available at checkout.
An order is considered completed once payment has been successfully processed and the digital product has been made available for download.
6. Digital Delivery
After a successful purchase, the purchased files will be delivered electronically through the store's digital delivery system.
Customers are responsible for providing a valid email address and maintaining access to the email account used for their purchase.
If you experience a problem downloading your purchase, please contact NekoMouse support so that we can assist you.
7. Refunds
Because NekoMouse products are digital products that may be made available immediately after purchase, sales are generally final and non-refundable, except where required by applicable law.
Please refer to our Refund Policy for information about situations in which a refund may be considered, including corrupted files, failed downloads, duplicate charges, or products that are materially different from their description.
Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded or restricted under applicable law.
8. Prohibited Use
Customers may not use NekoMouse products for unlawful purposes or in a manner that infringes the rights of NekoMouse or any third party.
You must not use, distribute, or reproduce NekoMouse products in a way that violates applicable laws or these Terms & Conditions.
9. Product Updates
NekoMouse may occasionally update, improve, correct, or modify digital products.
We are not obligated to provide future updates or new versions unless specifically stated on the relevant product page.
10. Disclaimer
NekoMouse products are provided for their stated intended purpose.
While we make reasonable efforts to ensure that our digital files are functional and accurately described, we cannot guarantee that every product will work in every possible computer configuration or with every third-party application.
Installation instructions are provided to assist customers, but customers remain responsible for following them correctly.
11. Limitation of Liability
To the maximum extent permitted by applicable law, NekoMouse will not be responsible for indirect, incidental, or consequential losses resulting from the use or inability to use a purchased digital product.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
12. Changes to These Terms
NekoMouse may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last updated" date.
Your continued use of the store after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
13. Contact
If you have questions regarding these Terms & Conditions, your order, or a NekoMouse product, please contact us using the support email address provided on your order receipt or NekoMouse store.